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FAQ

FREQUENTLY ASKED QUESTIONS ABOUT MRLANDLORD.COM

1) What features or items on the mrlandlord.com website are free for me to use? You have so much on this website, what items do others request most?
Most of the features or items are free and do not require any special registration or password. The most popular free item that visitors request is the free Weekly Rental Owner E-Mail Newsletter. The other most popular items include the free Rental Forms and the free Special Real Estate Reports.  To obtain any of these items, you simply click on the ones you want. When you sign up for the newsletter subscription, we will send an Update Newsletter to you each week. You can easily unsubscribe at any time. If you own, manage or control rental property, you definitely need to sign up for the Weekly Rental Owner E-Mail Updates. We provide a new Rental Form and Special Report each month, so be sure and check back each month to get the latest items available.

2) Who is behind mrlandlord.com?
MRLANDLORD.COM was started by Jeffrey Taylor a Virginia rental property owner and author of the bestselling books - The Landlord's Survival Guide and The Landlord's Kit (click here for more about the Kit and a special offer). He and his wife have owned numerous rental properties from single family homes to apartment buildings for 23 years making many mistakes along the way and learning a lot from the school of hard knocks. Mr. Taylor has worked as an agent and trainer and for a property management company. He is CEO of Mr. Landlord, Inc., a national property management consulting firm which coaches landlords with one to one thousand rentals (specializing in assisting the mom and pop rental owners). Mr. Taylor is committed to helping other rental owners not have to make the same costly mistakes he and others have made and now speaks by invitation to real estate associations throughout the U.S. and elsewhere. He has conducted approximately over 1,000 seminars. (speaking schedule is on the website). The publishing division of Mr. Landlord Inc. is the leading national provider of information for rental owners, including the MR. LANDLORD newsletter, which has been the most read real estate newsletter in the country.

Mrlandlord.com was developed because of the growing number of requests and suggestions by MR. LANDLORD subscribers to have a site on the internet for rental owners to exchange management tips and strategies. Mrlandlord.com has become the #1 website for rental owners where landlords can get answers to their management questions and be connected to every resource and service that is needed for success with rental property management (a one-stop shop for landlords and landladies).

3) Where do the tips of mrlandlord.com come from?
We are thankful of the contributions of our web site visitors. Most of the tips come directly from subscribers, mrlandlord.com visitors and authors and advisors to our website, including real estate attorneys, accountants, real estate instructors professionals and property managers. Many of our website visitors share from their 10, 20 or over 30 years of landlording experiences. Our most popular "TIP" pages include the Question and Answer Discussion Forum and the Tip Of The Week page. Read these sections of our web site weekly and learn from the mistakes and experiences of your peers. Anyone can submit tips to our website or response to the questions of others on our Q & A forum. If you have a great or favorite management tip, we would love to hear about it. In fact, we encourage you to join us LIVE for one of our extremely popular brainstroming and exchange sessions which take place at our BIG get-togethers at either our National MrLandlord.com Convention or our Annual Landlord Getaway Cruise Conference. We also welcome any suggestion for what content you would like added to our web site. Send any tip or suggestion to editor@mrlandlord.com.

4) How do I contact customer service of mrlandlord.com if I have a question or a concern?
Please note: There is a distinction between our toll-free Order Line and our customer service number. Our toll free number Order Line is 1-800-950-2250, and operators will be glad to assist you with placing an order for one or more of the resources we offer or or make reservations for conferences. Our order line is available 24 hours a day seven days a week, however the operators on our order line do not handle customer inquiries..

Curstomer Service. If you have a question or concern about an order you placed or need clarification about one of the products or services we offer, please call directly to our main offices where our customer service managers can assist you. The best time to reach our customer service managers in our offices is between 9am and 4pm eastern time. Outside of those hours, you will reach our customer service voice mail system and you are welcome to leave a message and one of our managers will give you a call back. In addition, orders and requests can be placed by fax. Our fax number is 757-436-2608. Our email is customerservice@mrlandlord.com Our mailing address is MrLandlord.com Customer service, Box 64442, Va. Beach, VA. 23467.

5) Does mrlandlord.com offer a money back guarantee?
Yes, if you order any one of the most popular items from our web site, you have up to 90 days to return it for a complete refund. It should also be noted that while mrlandlord.com seeks to provide a forum for the exchange of tips and offers helpful information on the website and through books made available to rental owners, this website and the publisher does not endorse the tips presented or provide legal, accounting or tax services. Laws and statutes vary from state to state and sometimes differ from locales within the same state. Therefore, before implementing ideas that have legal, accounting or tax ramifications, professional assistance should be sought.

6) How can I advertise on your web site?
We offer rental owners ways to promote your real estate for sale and we offer landlord suppliers ways to advertise services or products to rental owners.
1) You can post real estate for sale FREE AD on our National Real Estate Bulletin Board.
2) To promote services or products, you can run an ad in our weekly Rental Owner Update. Over 50,000 rental owners and managers requested to receive our Rental Owner Updates.
3) You can have a Text Link or Banner Link on our webpages that have 60,000 unique website visitors each month.
For more information, click on Advertising on the bottom of our main pages.

We also reward you when you advertise our website to your friends, click Tell-A-Friend.

7) What are the advantages of signing up for the different Clubs featured on your site?
Cyber Club members receive "frequent buyer" points with each order. These points can be used to get free books, audio sets, videos and other items in our catalog. Cyber Club membership is FREE. And if you join any of the other two clubs you are automatically given free Cyber Club membership.
Book Club members receive a 10% discount on every thing they order for a small one-time fee. Gold Club Members/Subscribers receive a 10% discount on every order, plus receives a Free Real Estate or Management Book every 90 days.

8) What is the C.P.L. designation I see behind the editor's name and referred to on the website and in the newsletter?
C.P.L. stands for Certified Professional Landlord or Landlady. This designation is given to rental owners in recognition of their commitment to seeking continual education and professional standards in the field of landlording. It is awarded to subscriberss of the MR. LANDLORD newsletter who have completed one year of continued MR. LANDLORD studies (newsletter subscription) , the leading real estate publication for rental property owners. The designation is also given to real estate investors who complete a week-long "intensive" training on one of our annual Landlord Cruise Conferences, sponsored by Mr. Landlord Inc, the leading national training company for the professional development of independent rental property owners.

9) You have a lot of "special" offers. What is the really best deal?
If you have never subscribed before, we recommend you get the New Subscription Package.  (Please note: If you have been a landlord for less than ones year, I would instead recommend starting with the New Landlord's Starter Kit. If you are already a subscriber, the best deal is to become a Gold Club Subscriber/Member, that will automatically keep your subscription going plus send you a free book every 90 days plus you receive additional annual bonuses.

10) If I order from you web site, do you offer "secure" ordering?
Yes, we have secure pages to submit your orders. You also have the option of calling our office, 1-757-436-2606 and giving us your credit card number, so it will be on file. Then when you order, just put the words "on file" anytime you are asked for your credit card number. When you order from mrlandlord.com, always check the weekly special and the monthly special to see which items have a discounted price. Also, know that any time you order 3 or more items, you receive an additional 10% discount off your total order.

11) This is my first time visiting your web site, where do I start?
First time visitors click here.

12) My time is limited, what pages/services on your web site will I most likely need/review the most and should bookmark?

Tenant Credit Reports
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Landlord Financial Calculators
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Comments From Landlords:

  • "I am impressed with the thoughts and wisdom I have seen on this board. I have been a member of MrLandlord.com for about 7 years and only get to log on to this board on occasion. Like you all I am extremely busy, but I enjoy sharing my knowledge and experience when I can. Many of you were on this site then and were very helpful to me. My business has grown over the years... We are fortunate enough to have fantastic residents in our units... Some of the reasons that we have done so well is the advice that we have gotten from you all and from Jeff Taylor. We have so many tenants that can not say enough good things about their landlord and staff, even the two tenants I had to evict. I got hugs out of both of them. All we did was what you told us to do. We treat them fairly and honestly and they do the same. In all the years of renting we have only lost $500 in unpaid rent, and we have run just about 0% vacancy."
    Tom, VT.
  • "Of course there isn't another site like this one anywhere on the web. Oh there are other immitators but nothing compares to the quality of this site and always made even better by filling reqests and idea's of the viewers, such as the picture pages. All of us are addicted. Can't go to bed without checking it one last time before hitting the old sack and of course must click on when I first get up. Priceless info given freely by experienced Landlords all over the country. Hitting on this web site was your lucky day if you came on it by accident. Once you see it, you won't want to leave. Just my humble opinion which is shared by every single Landlord or viewer on this site."
    Nancy, MI.
  • "The Q and A is the best thing on this site and why I come back every day. The wealth of info from other landlords is massive plus I feel like there is someone out there who's been there and really cares."
    Lori, NV.