I'm in the midst of reading a book written by a Jewish author that attempts to explain the mental processes for why statistically, Jews have gained more wealth than others they interact with for millenia. It's called "Thou Shalt Prosper" Its been an interesting read so far and there are some really down to earth concepts. For example, having grown up in the 1960's, society taught that you needed to have high self esteem, that has only become more prevalent over time. I never thought about the negative side of it. Here's an excerpt from the book on this topic. This is just one of the many things that he uses to describe the success of the Jewish businessman, I find it very relevant to the business of being a Landlord. If you are a reader, this is one to add to the list.

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self esteem, which is a meaningless nostrum foisted on people by the feel good movement. Of all groups in the United States, convicted murderers are said to have the highest levels of self esteem. This makes sense when you think about it. To kill someone else, you must think quite a lot of yourself. Professor Roy Baumeister of Case Western Reserve University found that people with high self esteem tend to have low self-control.

Those who want to succeed must concentrate on self respect and the esteem of others rather than on self esteem.

To illustrate this idea, consider the findings of a landmark report published in 1993 by the National Commission on Excellence in Education, called A Nation At Risk. It cited, among other problems, poor math performance by U.S. students. Along with an earlier 1989 international comparison of math skills, it showed U.S. students scoring at the bottom and South Korean students scoring at the top. Former Secretary of Education William J. Bennett said, “Ironically, when asked if they are good at math, 68 percent of U.S. students thought they were very good (the highest percentage of any country), compared to 23 percent of South Korean students (the lowest percentage of any country), which demonstrates that this country is a lot better at teaching self esteem than it is at teaching math.”

Thank you for the nugget, Mike.

It is so simple easy to call the other person an idiot if they don't do as we would like. The truth might be that the directions that were given are not as clear as we might think.

I know I get frustrated by this.

The Dunning Kruger Effect - from wikipedia

The Dunning–Kruger effect is defined as the tendency of people with low ability in a specific area to give overly positive assessments of this ability.[2][3][4] This is often seen as a cognitive bias, i.e. as a systematic tendency to engage in erroneous forms of thinking and judging.[5][6][7] In the case of the Dunning–Kruger effect, this applies mainly to people with low skill in a specific area trying to evaluate their competence within this area. The systematic error concerns their tendency to greatly overestimate their competence, i.e. to see themselves as more skilled than they are.[5]