Clearly, the tenant is in charge rather than the landlord. This is a problem. The landlord must be able to maintain and protect the property. Follow whatever your lease says - calmly, professionally, matter-of-fact approach.
Below is a small section of my rental agreement with some ideas you may want to consider.
"B) Repairs/Maintenance:
_____ (initial) Tenant must promptly report to Landlord any item on the premises that needs repair or maintenance. If Tenant fails to report needed repairs or maintenance to Landlord as soon as it is discovered, and this failure to report causes more damage that could have been prevented if it was addressed promptly, then Tenant shall be responsible for the cost to repair such additional damage. (example: a leaking drain under a sink goes unreported and it causes the cabinet underneath to rot - Tenant will pay to repair the damage to the cabinet)
Repair or service requests must be submitted to Landlord in writing, A verbal request or voice-mail message is not sufficient, and must be followed up in writing. Requests may be made using Repair/Maintenance request form on Landlord's website. Within 72 hours of receiving the service request, Landlord or their agent will come to evaluate the problem & take steps to correct it as soon as possible.
Tenant will ensure all animals are safely contained, for the safety of workers and animals, at the time scheduled for maintenance/repair. Tenant does not need to be present for maintenance and repairs, but may be if desired. If desired, Tenant will make arrangements to be free when the maintenance/repair is scheduled, rather than expect Landlord/contractor to rearrange their schedule.
Landlord will be given a reasonable amount of time to make repairs or provide a remedy of the condition. Landlord does his best to make repairs promptly but Tenant must be patient - some things are out of Landlord's control. Tenant understands that all repairs take time, and there could be a need to wait for parts or contractor's schedules.
Periodic maintenance inspections will be performed by Landlord, to ensure the premises is being maintained in good condition. This inspection may include taking photos of the interior and exterior of the home to document its condition. When maintenance or repairs are needed, the work will be performed promptly by Landlord. When damage is caused by the actions or negligence of Tenant, authorized occupant, invitees, or guests, the cost of the damage repair will be billed to Tenant. Tenant agrees to pay the repair bill immediately, on or before the next rent due date as additional rent.
Access: Except in case of emergency (such as no heat during times of extreme cold, no AC during times of extreme heat, gas odor, sparks, smoke, running water, etc) or if it is impractical to do so, the landlord shall give the tenant 72 hours' notice of his intent to enter during reasonable times to perform routine maintenance or inspections that have not been requested by the tenant. If the tenant makes a request for maintenance or repair, the landlord is not required to provide notice to the tenant. In any case, all animals on the premises must be properly restrained by Tenant before the arrival of workers, therefore Landlord will attempt to give as much notice as possible.
_____ (initial) If Tenant refuses to allow lawful access to landlord or his agents for scheduled maintenance, inspection or repair the landlord may obtain injunctive relief to compel access, or terminate the rental agreement. Also, Tenant will pay to Landlord a trip fee of $50 in addition to whatever trip fee is charged by any contractor that was scheduled to do the maintenance or repair.
If locks were changed without consent of Landlord or without providing Landlord with a key, Landlord may enter forcibly without being liable for damage or unlawful entry. Tenant will be liable to pay for damages caused to gain entry, and for changing locks back at $50 per lock.
If Landlord responds to a repair request and it is found that the reason for the repair request was frivolous, Tenant will pay Landlord a trip fee of $50. (Frivolous means there is nothing broken or malfunctioning, and it was within Tenant's ability to rectify the situation, such as: GFCI circuit or circuit breaker tripped, something was unplugged or batteries removed, dirty air filter, disconnected utility service, etc.)"
--68.229.xxx.xxx