Past two weeks I noticed every time I go to check the building , the on-site manager truck is parked on guest parking and last time I entered the unit, she has an extra bed for him.

What shall I say?

She barely does anything.

All she does is. To collect rent at the beginning of the month and take them to the bank.

She barely does anything.

All she does is. To collect rent at the beginning of the month and take them to the bank.

She barely does anything.

All she does is. To collect rent at the beginning of the month and take them to the bank.

She barely does anything.

All she does is. To collect rent at the beginning of the month and take them to the bank.

She is a 82 year old woman who can’t do any maintenance but keeps up with rent collection.

Her husband used to do a lot but passed away last year.

She is a 82 year old woman who can’t do any maintenance but keeps up with rent collection.

Her husband used to do a lot but passed away last year.

Absolutely.

She told me he is a plumber but on camera I don’t see him go anywhere.

Absolutely.

She told me he is a plumber but on camera I don’t see him go anywhere.

Unfortunately she has been there for 40 years before I acquired the property.

Who is in charge of who?

Owner outranks employee.

being there a long time has nothing to do with doing a good job now.

Ken said "First things first, tell her no more collecting your rent and tell the tenants they no longer pay anything to her." Put this in writing and have each tenant sign the document stating they received it and understand it, and leave a copy with them.

Shari,

Once you get the courage to fire her you can let her live there are a resident and follow the regular rules.

(I'm guessing she gets free or discounted rent?? AmIright?)

Put EVERYONE on ClearNow autodraft. Collecting rents went out with 8 track tapes.

BECAUSE...

I can almost guarantee you are not getting all the rent. Some sticks in her pocket with tenant excuse you accept.

Managing means making the tough decisions. To me this is a no-brainer.

Stay strong to protect your investment.

PS

Are your residents current with leases?

Have you been inside ALL the apartments? Could be in for a BIG surprise.

BRAD

Thanks for all input.

I am up to date with everyone leases.

She has been paying $270 for past 10 years ( average rent

in the property is $1600). She blames her bad knees for not doing any maintenance.

I am going this weekend and get her off guard.

According to our lease, no overnight guest can stay more than 14 days in a 6 month period.

I will ask if he is staying and will clear the air.

Thanks for all input.

I am up to date with everyone leases.

She has been paying $270 for past 10 years ( average rent

in the property is $1600). She blames her bad knees for not doing any maintenance.

I am going this weekend and get her off guard.

According to our lease, no overnight guest can stay more than 14 days in a 6 month period.

I will ask if he is staying and will clear the air.

Fire her today. Evict her if the attitude doesn't stop. The landlord is in charge; the tenant is not. Sign up for ClearNow autodraft here on the Mr. LL website.

As grandma used to say, "The worm has turned." There's a new manager in town named Shari, and Shari don't take no crap off anyone!

P.S. You don't need to hit the "Submit" button more than once. That's why your posts are showing up multiple times. Sometimes the site it a little slow. Just be patient.

I agree with the others that you need to make some management changes. Based on your posts, I am not convinced that the attitude issues rest solely with her, or even originated with her. You are very vague about the supposed attitude and maintenance issues but very specific about the parking issue. You have also been there with such frequency in the past two weeks that it suggests that you have long been a hands on manager, and you obviously spend a lot of time watching the camera feed checking on at least this tenant's sons lack of comings and goings.

My state requires a 24 hour notice for a landlord to enter the property. Therefore, there would be no getting a tenant "off guard". A 50-60 year tenant warrants a friendly drop by, not a gotcha. This would still be true if she had only been my tenant for the last 10 of the 50 years.

A 50 or 60 year old son visiting his recently widowed 82 year old mother in the home that he probably grew up in would not raise a concern with me, because in my family, it is common for people to plan extended visits to check in on bereaved elderly. He is of an age where he likely has enough flexibility in his career or work schedule to take time out for his mother. FREEDOM has many different forms.

The low rent is an issue you caused or continued, and is separate from what other issues may or may not actually be present. You were apparently satisfied with the arrangement for 10 years when her husband was alive, and that the numbers met your previous financial targets.

Your posts suggests that you would likely mishandle this situation, and the news will travel fast, but not the news that you want.

I really want to be sympathetic, but this is the rare occasion that I agree with others who say sell. Then find a new hobby.

Just one more thing, Shari:

Do not ASK if he is staying. REQUIRE PROOF that he lives elsewhere, like his current lease, a current utility bill - at another address.

Worked on a tri-plex locally where the owner lived in OH. He had hired a handyman to manage the places. Collected rents and all that.

He found out from one of the tenants that all three places were full. The manager told him only two. So the manager collected his percentage of two places and all of the rents for the other.

Wow!

You definitely do not need to have someone simply to collect the rent. In fact, it is not best for you because of potential for not receiving all your money, and it is not even safe for the person collecting.

To start utilizing Clearnow service for automatic rent collection as suggested above (and which I also highly recommend to all landlords) or to get more information about the service, go to the following webpage -

DirectRentDeposits.com