On site manager
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On site manager (by Shari [CA]) Mar 7, 2024 4:59 PM
       On site manager (by Shari [CA]) Mar 7, 2024 5:17 PM
       On site manager (by NE [PA]) Mar 7, 2024 5:37 PM
       On site manager (by Shari [CA]) Mar 7, 2024 5:39 PM
       On site manager (by NE [PA]) Mar 7, 2024 5:42 PM
       On site manager (by Tim [CA]) Mar 7, 2024 5:50 PM
       On site manager (by Shari [CA]) Mar 7, 2024 5:51 PM
       On site manager (by Shari [CA]) Mar 7, 2024 5:51 PM
       On site manager (by Tim [CA]) Mar 7, 2024 5:51 PM
       On site manager (by Shari [CA]) Mar 7, 2024 5:55 PM
       On site manager (by Shari [CA]) Mar 7, 2024 5:55 PM
       On site manager (by NE [PA]) Mar 7, 2024 5:56 PM
       On site manager (by Shari [CA]) Mar 7, 2024 5:58 PM
       On site manager (by Shari [CA]) Mar 7, 2024 5:58 PM
       On site manager (by NE [PA]) Mar 7, 2024 6:01 PM
       On site manager (by Shari [CA]) Mar 7, 2024 6:04 PM
       On site manager (by Shari [CA]) Mar 7, 2024 6:04 PM
       On site manager (by Ken [NY]) Mar 7, 2024 7:06 PM
       On site manager (by Shari [CA]) Mar 7, 2024 7:14 PM
       On site manager (by NE [PA]) Mar 7, 2024 7:19 PM
       On site manager (by Ray-N-Pa [PA]) Mar 7, 2024 7:38 PM
       On site manager (by DJ [VA]) Mar 7, 2024 7:54 PM
       On site manager (by Tim [CA]) Mar 7, 2024 7:59 PM
       On site manager (by BRAD 20,000 [IN]) Mar 7, 2024 8:01 PM
       On site manager (by BRAD 20,000 [IN]) Mar 7, 2024 8:02 PM
       On site manager (by 6x6 [TN]) Mar 7, 2024 8:39 PM
       On site manager (by Vee [OH]) Mar 7, 2024 9:11 PM
       On site manager (by Shari [T]) Mar 7, 2024 11:04 PM
       On site manager (by Shari [T]) Mar 7, 2024 11:04 PM
       On site manager (by NE [PA]) Mar 7, 2024 11:12 PM
       On site manager (by RB [TN]) Mar 8, 2024 12:08 AM
       On site manager (by Tim [CA]) Mar 8, 2024 1:05 AM
       On site manager (by S i d [MO]) Mar 8, 2024 7:58 AM
       On site manager (by Sir Walter [NC]) Mar 8, 2024 9:19 AM
       On site manager (by DJ [VA]) Mar 8, 2024 9:48 AM
       On site manager (by GKARL [PA]) Mar 8, 2024 1:56 PM
       On site manager (by zero [IN]) Mar 8, 2024 6:25 PM
       On site manager (by Jeffrey [VA]) Mar 9, 2024 12:19 PM
       On site manager (by Jim in O C [CA]) Mar 11, 2024 11:12 AM

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On site manager (by Shari [CA]) Posted on: Mar 7, 2024 4:59 PM
Message:

Past two weeks I noticed every time I go to check the building , the on-site manager truck is parked on guest parking and last time I entered the unit, she has an extra bed for him.

What shall I say?

She is very confrontational and I donít know what action shall I take? --66.74.xxx.xxx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 5:17 PM
Message:

The managerís son truck is parked on guest parking!!! --66.74.xxx.xxx




On site manager (by NE [PA]) Posted on: Mar 7, 2024 5:37 PM
Message:

How many problems is she solving for you versus how many does his truck parking in guest parking create? --24.152.xxx.xx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 5:39 PM
Message:

We charge for extra parking and now when I get there I have no parking myself. --66.74.xxx.xxx




On site manager (by NE [PA]) Posted on: Mar 7, 2024 5:42 PM
Message:

Again, as the on-site manager, how many problems is she solving for you versus what her son parking in this one parking spot causes? --24.152.xxx.xx




On site manager (by Tim [CA]) Posted on: Mar 7, 2024 5:50 PM
Message:

Why do you have an on-site manager who is very confrontational??? Who is the real boss here??? Why do you have an on-site manager at all??? --73.2.xx.xx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 5:51 PM
Message:

She barely does anything.

All she does is. To collect rent at the beginning of the month and take them to the bank.

I do everything else myself. --66.74.xxx.xxx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 5:51 PM
Message:

She barely does anything.

All she does is. To collect rent at the beginning of the month and take them to the bank.

I do everything else myself. --66.74.xxx.xxx




On site manager (by Tim [CA]) Posted on: Mar 7, 2024 5:51 PM
Message:

What does your rental agreement state about tenants who move someone else in without asking first? At the very least, you should charge more for the extra tenant. --73.2.xx.xx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 5:55 PM
Message:

She barely does anything.

All she does is. To collect rent at the beginning of the month and take them to the bank.

I do everything else myself. --66.74.xxx.xxx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 5:55 PM
Message:

She barely does anything.

All she does is. To collect rent at the beginning of the month and take them to the bank.

I do everything else myself. --66.74.xxx.xxx




On site manager (by NE [PA]) Posted on: Mar 7, 2024 5:56 PM
Message:

Switch to automatic rent collection, get her in line or give her the boot. --24.152.xxx.xx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 5:58 PM
Message:

She is a 82 year old woman who canít do any maintenance but keeps up with rent collection.

Her husband used to do a lot but passed away last year.

--66.74.xxx.xxx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 5:58 PM
Message:

She is a 82 year old woman who canít do any maintenance but keeps up with rent collection.

Her husband used to do a lot but passed away last year.

--66.74.xxx.xxx




On site manager (by NE [PA]) Posted on: Mar 7, 2024 6:01 PM
Message:

I bet you anything her son is a bum. Given she is 82 and he moved in after the dad passed away. It might be time to end this tenancy. --24.152.xxx.xx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 6:04 PM
Message:

Absolutely.

She told me he is a plumber but on camera I donít see him go anywhere.

I have to contact a lawyer. --66.74.xxx.xxx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 6:04 PM
Message:

Absolutely.

She told me he is a plumber but on camera I donít see him go anywhere.

I have to contact a lawyer. --66.74.xxx.xxx




On site manager (by Ken [NY]) Posted on: Mar 7, 2024 7:06 PM
Message:

First things first, tell her no more collecting your rent and tell the tenants they no longer pay anything to her.if you dont her or the son will be keeping your rent before long. why would you allow someone confrational towards you to have any authority and collct your rent? --74.77.xx.xx




On site manager (by Shari [CA]) Posted on: Mar 7, 2024 7:14 PM
Message:

Unfortunately she has been there for 40 years before I acquired the property.

She is a burden. --66.74.xxx.xxx




On site manager (by NE [PA]) Posted on: Mar 7, 2024 7:19 PM
Message:

Thatís gotta be a record! --24.152.xxx.xx




On site manager (by Ray-N-Pa [PA]) Posted on: Mar 7, 2024 7:38 PM
Message:

Who is in charge of who?

--24.101.xxx.xxx




On site manager (by DJ [VA]) Posted on: Mar 7, 2024 7:54 PM
Message:

Owner outranks employee.

being there a long time has nothing to do with doing a good job now.

See other post --68.229.xxx.xxx




On site manager (by Tim [CA]) Posted on: Mar 7, 2024 7:59 PM
Message:

Ken said "First things first, tell her no more collecting your rent and tell the tenants they no longer pay anything to her." Put this in writing and have each tenant sign the document stating they received it and understand it, and leave a copy with them.

Then give your crabby tenant a nice big fat rent increase (but don't exceed what is legal in your locale), for her son living there and for her son using the visitor spot and for her being a pain to deal with. --73.2.xx.xx




On site manager (by BRAD 20,000 [IN]) Posted on: Mar 7, 2024 8:01 PM
Message:

Shari,

Once you get the courage to fire her you can let her live there are a resident and follow the regular rules.

(I'm guessing she gets free or discounted rent?? AmIright?)

Put EVERYONE on ClearNow autodraft. Collecting rents went out with 8 track tapes.

BECAUSE...

I can almost guarantee you are not getting all the rent. Some sticks in her pocket with tenant excuse you accept.

Managing means making the tough decisions. To me this is a no-brainer.

Stay strong to protect your investment.

BRAD --73.103.xxx.xxx




On site manager (by BRAD 20,000 [IN]) Posted on: Mar 7, 2024 8:02 PM
Message:

PS

Are your residents current with leases?

Have you been inside ALL the apartments? Could be in for a BIG surprise.

BRAD

--73.103.xxx.xxx




On site manager (by 6x6 [TN]) Posted on: Mar 7, 2024 8:39 PM
Message:

Does her age and longevity mater? --76.129.xxx.xx




On site manager (by Vee [OH]) Posted on: Mar 7, 2024 9:11 PM
Message:

Find =him= and send along, =she= should follow, as you say she does little, so stay in charge, keep the guest parking space cleared using a tow truck, the new will travel fast enough. Look upward to the -easy rent collection box and welcome to the new century methods. --184.59.xxx.xx




On site manager (by Shari [T]) Posted on: Mar 7, 2024 11:04 PM
Message:

Thanks for all input.

I am up to date with everyone leases.

She has been paying $270 for past 10 years ( average rent

in the property is $1600). She blames her bad knees for not doing any maintenance.

I am going this weekend and get her off guard.

According to our lease, no overnight guest can stay more than 14 days in a 6 month period.

I will ask if he is staying and will clear the air.

--66.74.xxx.xxx




On site manager (by Shari [T]) Posted on: Mar 7, 2024 11:04 PM
Message:

Thanks for all input.

I am up to date with everyone leases.

She has been paying $270 for past 10 years ( average rent

in the property is $1600). She blames her bad knees for not doing any maintenance.

I am going this weekend and get her off guard.

According to our lease, no overnight guest can stay more than 14 days in a 6 month period.

I will ask if he is staying and will clear the air.

--66.74.xxx.xxx




On site manager (by NE [PA]) Posted on: Mar 7, 2024 11:12 PM
Message:

Sell. --24.152.xxx.xx




On site manager (by RB [TN]) Posted on: Mar 8, 2024 12:08 AM
Message:

Ditto ! --69.130.xxx.xxx




On site manager (by Tim [CA]) Posted on: Mar 8, 2024 1:05 AM
Message:

So, she has cost you just under $160,000 in lost rent for the last 10 years and she still has an attitude. This is why there are people telling you to sell. You need to be the boss here and if you can't do that, then sell. --73.2.xx.xx




On site manager (by S i d [MO]) Posted on: Mar 8, 2024 7:58 AM
Message:

Fire her today. Evict her if the attitude doesn't stop. The landlord is in charge; the tenant is not. Sign up for ClearNow autodraft here on the Mr. LL website.

As grandma used to say, "The worm has turned." There's a new manager in town named Shari, and Shari don't take no crap off anyone!

P.S. You don't need to hit the "Submit" button more than once. That's why your posts are showing up multiple times. Sometimes the site it a little slow. Just be patient.

P.P.S. If you're not willing to make the necessary changes, then I agree with NE, RB, and Tim that it's time to sell. --184.4.xx.xx




On site manager (by Sir Walter [NC]) Posted on: Mar 8, 2024 9:19 AM
Message:

I agree with the others that you need to make some management changes. Based on your posts, I am not convinced that the attitude issues rest solely with her, or even originated with her. You are very vague about the supposed attitude and maintenance issues but very specific about the parking issue. You have also been there with such frequency in the past two weeks that it suggests that you have long been a hands on manager, and you obviously spend a lot of time watching the camera feed checking on at least this tenant's sons lack of comings and goings.

My state requires a 24 hour notice for a landlord to enter the property. Therefore, there would be no getting a tenant "off guard". A 50-60 year tenant warrants a friendly drop by, not a gotcha. This would still be true if she had only been my tenant for the last 10 of the 50 years.

A 50 or 60 year old son visiting his recently widowed 82 year old mother in the home that he probably grew up in would not raise a concern with me, because in my family, it is common for people to plan extended visits to check in on bereaved elderly. He is of an age where he likely has enough flexibility in his career or work schedule to take time out for his mother. FREEDOM has many different forms.

The low rent is an issue you caused or continued, and is separate from what other issues may or may not actually be present. You were apparently satisfied with the arrangement for 10 years when her husband was alive, and that the numbers met your previous financial targets.

Your posts suggests that you would likely mishandle this situation, and the news will travel fast, but not the news that you want.

I really want to be sympathetic, but this is the rare occasion that I agree with others who say sell. Then find a new hobby.

--102.129.xxx.xxx




On site manager (by DJ [VA]) Posted on: Mar 8, 2024 9:48 AM
Message:

Just one more thing, Shari:

Do not ASK if he is staying. REQUIRE PROOF that he lives elsewhere, like his current lease, a current utility bill - at another address.

To be provided within 48 hrs --68.229.xxx.xxx




On site manager (by GKARL [PA]) Posted on: Mar 8, 2024 1:56 PM
Message:

I like control so it would be difficult for me to have an on site manager collecting rents. A basic internal accounting control is separation of duties. Generally, you don't want the same person collecting rents to deposit them; they can pull off a fraud and cover their tracks. I would not fire her until I took over the collections. As others have suggesting, implementing Clear now or some other billing system is the perfect excuse to remove billing from her portfolio. What you're going to find is that some tenants will be upset in addition to her and you may have to let some of them go as well. You don't know what sort of side deals she's set up which is precisely why you never put anyone in this position to begin with and/or make immediate changes if you inherited her. She will most certainly resent being defrocked. Defrock her first and then terminate. --209.122.xx.xxx




On site manager (by zero [IN]) Posted on: Mar 8, 2024 6:25 PM
Message:

Worked on a tri-plex locally where the owner lived in OH. He had hired a handyman to manage the places. Collected rents and all that.

He found out from one of the tenants that all three places were full. The manager told him only two. So the manager collected his percentage of two places and all of the rents for the other.

Wow!

I was only there to work on some stuff because my realtor inquired. The guy ended up letting the bank have the place back. Sad really, but another thought about other people managing your stuff without any checks in place. --107.147.xx.xx




On site manager (by Jeffrey [VA]) Posted on: Mar 9, 2024 12:19 PM
Message:

You definitely do not need to have someone simply to collect the rent. In fact, it is not best for you because of potential for not receiving all your money, and it is not even safe for the person collecting.

To start utilizing Clearnow service for automatic rent collection as suggested above (and which I also highly recommend to all landlords) or to get more information about the service, go to the following webpage -

DirectRentDeposits.com

--172.56.xx.xx




On site manager (by Jim in O C [CA]) Posted on: Mar 11, 2024 11:12 AM
Message:

Do you have the on-site manager because the number of units requires one? If the on site manager is not required, terminate her. --23.162.xx.xx



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