Interpreter Policy
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Interpreter Policy (by Boxcar Willie [TX]) Nov 30, 2023 11:11 AM
       Interpreter Policy (by Just Tim [AR]) Nov 30, 2023 12:08 PM
       Interpreter Policy (by Boxcar Willie [TX]) Nov 30, 2023 12:14 PM
       Interpreter Policy (by Vee [OH]) Nov 30, 2023 12:15 PM
       Interpreter Policy (by WMH [NC]) Nov 30, 2023 12:31 PM
       Interpreter Policy (by S i d [MO]) Nov 30, 2023 1:00 PM
       Interpreter Policy (by Robert J [CA]) Nov 30, 2023 1:07 PM
       Interpreter Policy (by Boxcar Willie [TX]) Nov 30, 2023 3:19 PM
       Interpreter Policy (by S i d [MO]) Nov 30, 2023 4:16 PM
       Interpreter Policy (by Gene [OH]) Nov 30, 2023 4:18 PM
       Interpreter Policy (by Just Tim [AR]) Nov 30, 2023 5:39 PM
       Interpreter Policy (by Gene [OH]) Nov 30, 2023 7:13 PM
       Interpreter Policy (by MikeA [TX]) Dec 1, 2023 5:28 PM

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Interpreter Policy (by Boxcar Willie [TX]) Posted on: Nov 30, 2023 11:11 AM
Message:

Tightening up my Interpreter Policy, and my Interpreter Affidavit of Translation. Any suggestions:

Policy:

1) The applicant / tenant brings their own interpreter to go over the rental agreement with us.

2) The applicant / tenant own interpreter must fluently speak and read English, as well as the language used in the negotiation.

3) The interpreter must have a valid government id card.

4) The interpreter must not be a minor (under 18 years of age).

5) We do not hire, procure or provide the interpreter.

Interpreter Affidavit of Translation:

1) I, _Name___, am fluent in both written and verbal English and in both written and verbal __Language___.

2) I hereby certify that I have truly, accurately, completely, and verbally translated the attached document(s) which are in English to __Language____.

Description of document(s): (title, document date, number of pages):

___________________ __________________

(Signature of Translator/Verifier) (Print Name)

______ - Scan of translator/verifier government id.

1 Translator/Verifier

1 Tenant

1 copy to file

--12.88.xxx.xxx




Interpreter Policy (by Just Tim [AR]) Posted on: Nov 30, 2023 12:08 PM
Message:

Are you required by TX law to have an interpreter, or is this a CYA that you are doing on your own? --98.174.xxx.xxx




Interpreter Policy (by Boxcar Willie [TX]) Posted on: Nov 30, 2023 12:14 PM
Message:

Good question. CYA. --12.88.xxx.xxx




Interpreter Policy (by Vee [OH]) Posted on: Nov 30, 2023 12:15 PM
Message:

The interpreter must be a court approved interpreter with certification from the county or you are simply pulling the string from a chatty cathy doll, They carry ID describing what languages they are -legally able to interpret-, many work off hours to assist folks. --184.59.xxx.xx




Interpreter Policy (by WMH [NC]) Posted on: Nov 30, 2023 12:31 PM
Message:

I've only had this come up once with some inherited tenants, 4 guys, none of whom spoke English at all but would have one of their girlfriends handy to interpret. Then they broke up. Luckily it was when they were moving out.

If they can't speak English I can't work with them because it's not the signing of the lease that's an issue, it's the everyday things that come up. --173.18.xx.xxx




Interpreter Policy (by S i d [MO]) Posted on: Nov 30, 2023 1:00 PM
Message:

So.... that covers the rental agreement. What happens when you need to communicate with the person(s) who can't speak or write English during the next 12 months?

--184.4.xx.xx




Interpreter Policy (by Robert J [CA]) Posted on: Nov 30, 2023 1:07 PM
Message:

My partners husband speaks 17 languages, certified by the UN. Unfortunately in Los Angeles, if you negotiate a tenancy in a different language, you must provide all documents also in that language.

So LA allows for minor children to translate so long as the family fills out a form.

One time we rented a 3 bedroom to a Spanish Speaking family, also a 2 unit to a couple speaking only Hebrew and another unit to a guy from Europe. They all had to get their own translators and fill out the official form.

Around a month later I received work they needed my contracting skills to make modification to the unit. While my partner speaks 17 languages, I can converse in a hand full myself and began to speak to my tenants to understand their needs. I was reported as discriminating by not speaking their language during tenancy negotiations.

At a General Managers meeting, I had to remind him that I was only following the "LAW" passed by the City Counsel.

Partners husband presented his UN translator badge and said when he was allowed, he would help us communicate with immigrants--but no more due to a policy change.

Between my partner with 32 low income units and I with triple that, we tried to provide a great service but are shot down due to government stupidity. --47.155.xx.xxx




Interpreter Policy (by Boxcar Willie [TX]) Posted on: Nov 30, 2023 3:19 PM
Message:

Vee. Thank you.

S i d. What happens when you need to communicate with the person(s) who can't speak or write English during the next 12 months? I'm really looking for a written policy/procedure that I can refer to that will slow down the initial process as needed.

--12.88.xxx.xxx




Interpreter Policy (by S i d [MO]) Posted on: Nov 30, 2023 4:16 PM
Message:

Boxcar, are you trying to find ways not to rent to this person? If yes, be careful. Although "language" isn't protected by Federal Fair Housing per se, there's a concept called "disparate impact" that may apply.

An example is height isn't a protected class, but if a LL refuses to rent to someone shorter than 5 foot 4 inches, the courts have ruled that since most people shorter than 5 ft 4 in are women, then by default that creates a disparate impact on women, and sex is protected by FFHA.

My concern would focus solely on the ability to abide by a lease successfully. If the applicant cannot prove to your satisfaction that they can handle the ongoing communication that is required for a successful tenancy, then you'd be okay to deny because people have to be able to communicate to understand things like lease violation notices, inspection notices, maintenance appointments, etc. I'm no expert in the law, but my guess is the person would have to guarantee to provide an interpreter through ALL the lease period, not only the application process.

--184.4.xx.xx




Interpreter Policy (by Gene [OH]) Posted on: Nov 30, 2023 4:18 PM
Message:

I agree with Sid and WMH. I need an adult in the household who can speak fluent enough English so communication can happen in case there is an emergency at the property. Many times, the individuals who have tried to rent from me have been in the United States for many years but don't even try to learn the language. I would expect the same treatment if I went to another country. I would expect myself to learn the language to be able to live there, work, and conduct business. --99.165.xx.xxx




Interpreter Policy (by Just Tim [AR]) Posted on: Nov 30, 2023 5:39 PM
Message:

What happens when you need to communicate with the person(s) who can't speak or write English during the next 12 months? Text and email. They use Google Translate or some other translation program to read what you sent and to reply to you in English.

What exactly do you mean by "slow down the initial process as needed?" --98.174.xxx.xxx




Interpreter Policy (by Gene [OH]) Posted on: Nov 30, 2023 7:13 PM
Message:

Just Tim, the text and email might work for most, but right now I have chosen to live my life without a cell phone so I can't communicate quickly via a smart phone or a computer translator since I only have a home phone. Even though I am thinking of getting a cell phone, I do plan on getting a flip phone rather than a smart phone. --99.165.xx.xxx




Interpreter Policy (by MikeA [TX]) Posted on: Dec 1, 2023 5:28 PM
Message:

I don't make it harder than it needs to be. I speak English, I need answers in English. It is up to the applicant to meet that requirement and I don't care how, no written policy needed.

I have all levels of English speakers as tenants. The ones that don't speak English have someone translate for me, usually a spouse, friend, or co-worker. That translation is on them. All of my routine communications with them is through text so many use software translation. Again I don't care how they do it. If they send Spanish I simply respond "No comprende Espanol, English only". I will get English a few minutes later.

There is no State policy that I am aware of that leads me to have a policy that dictates English only. All the JP's and other lower courts here in my area do business in English only. I have seen a Judge ask a Spanish only speaker questions in an eviction and when he didn't get answers in English he simply ruled for the plaintiff. I have also seen defendants kids do the translation for their parents in court and the judge simply asks if the words spoken by the kid were those of the parent and require the parent to confirm by saying "yes" in English so even the lower courts do not require a certified interpreter. I do have to say I'm in the Panhandle which is right leaning, it may be different down state in metro's where it is left leaning.

That said, I do speak some Spanish but my applicants and tenants will never know. It is quite helpful to be able to listen to the comments applicants are sharing with each other when they don't think I understand. Those go into my notes for determining if they are qualified. It's also almost a necessity to work with the lower skilled trades people and construction workers in my area. --209.205.xxx.xx



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