First Try In Home Visit (by Zero [IN]) Sep 18, 2023 6:15 PM|
First Try In Home Visit (by Vee [OH]) Sep 18, 2023 7:01 PM
First Try In Home Visit (by Ken [NY]) Sep 18, 2023 7:15 PM
First Try In Home Visit (by Ray-N-Pa [PA]) Sep 18, 2023 7:58 PM
First Try In Home Visit (by Sisco [MO]) Sep 18, 2023 8:03 PM
First Try In Home Visit (by 6x6 [TN]) Sep 18, 2023 8:07 PM
First Try In Home Visit (by 6x6 [TN]) Sep 18, 2023 8:09 PM
First Try In Home Visit (by OREO [WI]) Sep 18, 2023 9:05 PM
First Try In Home Visit (by Dave [MO]) Sep 18, 2023 11:01 PM
First Try In Home Visit (by BRAD 20,000 [IN]) Sep 18, 2023 11:34 PM
First Try In Home Visit (by Still Learning [NH]) Sep 18, 2023 11:51 PM
First Try In Home Visit (by zero [IN]) Sep 19, 2023 7:20 AM
First Try In Home Visit (by Vee [OH]) Sep 19, 2023 7:51 AM
First Try In Home Visit (by S i d [MO]) Sep 19, 2023 8:05 AM
First Try In Home Visit (by zero [IN]) Sep 19, 2023 10:20 PM
First Try In Home Visit (by BRAD 20,000 [IN]) Sep 20, 2023 12:20 AM
First Try In Home Visit (by OREO [WI]) Sep 20, 2023 12:52 AM
First Try In Home Visit (by zero [IN]) Sep 20, 2023 7:59 AM
First Try In Home Visit (by OREO [WI]) Sep 20, 2023 8:35 AM
First Try In Home Visit (by Robin [WI]) Sep 20, 2023 7:21 PM
First Try In Home Visit (by BRAD 20,000 [IN]) Sep 21, 2023 1:12 AM
First Try In Home Visit (by zero [IN]) Sep 21, 2023 7:58 AM
First Try In Home Visit (by Oregon Woodsmoke [ID]) Sep 21, 2023 9:35 AM
First Try In Home Visit (by plenty [MO]) Sep 21, 2023 9:42 AM
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First Try In Home Visit (by Zero [IN]) Posted on: Sep 18, 2023 6:15 PM
Well I have been reading, listening and learning from many about the importance of the in home visit.
Currently working on a rehab. Still getting calls and texts from potentials because I am on a LL list in two small towns.
Ran three apps last week. One of which looked good on paper. Meant to text them back last week but didn't. She called again this morning. Went to VM and nothing left. I recognized the number from before so I texted back and started asking about schedules for today. I know he works 3rd shift and she works first plus a couple hours.
Well, she took it as meeting at the apartment. I finally got it explained that it would be at their current place. Said it was something new we were doing. I had mentioned before that I had a concern about the guinea pigs.
She was all for meeting at the apartment, then started getting a little flighty about the current house. I had already driven by the place as it is on the way to the rehab.
She says she will talk to her boyfriend about it and let me know.
My reply was "Not a problem. I won't pester you any more in case you don't want to do it this way."
I know it is a little backwards since I haven't let them see the place. I told her it was still under construction. I figured if their current place was good I would at least show pictures of the progress.
Maybe I pushed them away? First time and all that. But if I can't see their place they can't see mine is the thought right now.
Start telling me what I did wrong. I am trying to learn.
First Try In Home Visit (by Vee [OH]) Posted on: Sep 18, 2023 7:01 PM
You did nothing wrong, it is about observing current conditions, when animals are mentioned it is a must do, your place smoke free? stop in anytime to get a redo somewhere you folded the paper and smudged it. --184.59.xxx.xx
First Try In Home Visit (by Ken [NY]) Posted on: Sep 18, 2023 7:15 PM
you did nothing wrong but now you wont see the lazy brother who lives with them and sleeps on the couch and you wont see or smell the pitbulls --74.77.xx.xx
First Try In Home Visit (by Ray-N-Pa [PA]) Posted on: Sep 18, 2023 7:58 PM
How much money did you just save yourself? --24.101.xxx.xxx
First Try In Home Visit (by Sisco [MO]) Posted on: Sep 18, 2023 8:03 PM
I wait until prospective tenants are otherwise approved, have move in money, are ready to sign the lease, then I text:
"Good news! Your application is almost done and everything is looking good! I need to stop by to inspect your current residence. How about 4pm tomorrow?
Your timing was a little off, and I advise against saying that this is something new. Whatever you choose to say, say it with supreme confidence. --149.76.xxx.x
First Try In Home Visit (by 6x6 [TN]) Posted on: Sep 18, 2023 8:07 PM
I was thinking that an in-home visit was used at the last part but I could be wrong.
I think that there is like a 24hour window for them to let you view, but I could be wrong there as well.
I also think you dodged a bullet.
Thanks for sharing your experience in learning. --73.190.xxx.xxx
First Try In Home Visit (by 6x6 [TN]) Posted on: Sep 18, 2023 8:09 PM
Sisco, thanks for the great example. --73.190.xxx.xxx
First Try In Home Visit (by OREO [WI]) Posted on: Sep 18, 2023 9:05 PM
First try; I applaud you! I would be concerned about the guinea pigs too. ZERO did you let them know there was the potential for an in home visit? You most likely dodged a bullet; you sure caught her off guard!
Most have never had or heard of a prospective LL coming to their home. The really good tenants used to invite you to their place, proud to show it off so you will select them to live in your pretty place.
Ah, where did those days go... --75.11.xx.xx
First Try In Home Visit (by Dave [MO]) Posted on: Sep 18, 2023 11:01 PM
You did something new which is good. Follow Sciscoís lead and the 2 minute inspections will go smooth and you will be good to go.
First Try In Home Visit (by BRAD 20,000 [IN]) Posted on: Sep 18, 2023 11:34 PM
Ya done gud bubby!
You just proved this is valuable! They screened themselves. You dodged a bullet. Like Ray said, you just saved yourself a several thousand dollar clean up with a phone call. What a great first experience.
We do the FULL screening, call the green for go apps and talk about adding fries, pet, appliances. We confirm the have finds available.
We donít do this until the home is ready and PERFECT.
Apologizing for a new program sets up mistrust. ďStandard practiceĒ. We do this everyday.
Drop the word INSPECTION cuz those are scary. Inspectors write you up and fine you. They take your kids away. Itís a casual VISIT.
First Try In Home Visit (by Still Learning [NH]) Posted on: Sep 18, 2023 11:51 PM
I havenít done this yet so good job trying it. My only thought besides most likely dodging a bullet is why would someone agree to an inspection of their place when they havenít even seen the apartment. With all the scams out there, Iím not sure I would agree to you showing up at my place before I saw the place. --170.151.xxx.xx
First Try In Home Visit (by zero [IN]) Posted on: Sep 19, 2023 7:20 AM
Wow, great responses. Taking a minute to think thru my answers. Hope this all makes sense.
- I should not have called it an inspection. I know better than that but I did it anyhow. I did admit that it was something new that we were trying. I can see how that was off as well.
- The prospective tenants knew about the in home visit from the app. I had also texted with her regarding the guinea pigs as I had raised them when I was younger and they can stink.
- They should know I am semi-legit at least. They got my number from the local utility company as a landlord with units in the area. I already drove by their place. All I noticed from the outside was a busted mini blind. They have cats. I don't supply window coverings anyhow.
- As far as not catching the lazy brother or pitbulls I gave them 24 hours. If we do not meet today they are DQ'd. No signs of dogs being tied up or anything outside. I did not say that dogs were not allowed and they already have a deadbeat sister there that I got an app for.
- Typically I get the places rented out before I have them completed. Last one would have been that way but the prospect backed out last minute. Had we gone thru the in home visit I would have shown pics, given the addy and invited them to see the place unfinished.
Maybe I should have let them take a tour to begin with. I just really wanted to see and smell the guinea pig situation. They live maybe three blocks away from the apartment.
This is a new realm for me. I will streamline it with time and assistance.
Thanks for the input! --107.147.xx.xxx
First Try In Home Visit (by Vee [OH]) Posted on: Sep 19, 2023 7:51 AM
Zero - Just a follow up, why bother with a deadbeat sister - that could be what Rap-n- PA could detect from his corner - how much did you save by passing on this group? Besides reworking your place into a nice rent-ready? Keep up the good work, nobody advertises they want to rent to chain smoking folks who cater to feces free animals except those in political positions who will not co-sign for one of the sloppy tenants nor will they open their home to these folks. wE OFFER GOOD CLEAN HOUSING TO GOOD CLEAN TENANTS. We can offer the unit with cleaning service with an increase in cost. --184.59.xxx.xx
First Try In Home Visit (by S i d [MO]) Posted on: Sep 19, 2023 8:05 AM
You did the right thing. Time and practice will help polish it. I like Sisco's direct method. No reason to beat around the bush. But if you really do have some issues with saying the word "inspection", you can always just say you need to drop by and meet the pets for insurance purposes. 70% of renters have pets, so this will work 7 times out of 10.
I agree with Brad: you probably dodged a bullet. Keep working at it and soon this will just be another routine step in your screening procedures.
First Try In Home Visit (by zero [IN]) Posted on: Sep 19, 2023 10:20 PM
Well not a surprise but they did not get with me today. As far as I am concerned they just did a self DQ.
If they get with me tomorrow I will just consider it to be giving them enough time to make the place unlike they live in it.
I am still wondering if I should wait until future prospects see my place. Maybe make them more comfortable with me wanting to see theirs.
First Try In Home Visit (by BRAD 20,000 [IN]) Posted on: Sep 20, 2023 12:20 AM
We do a quick review of their app and if it looks promising we tell them they are pre approved (Jeffreyís teaching) hoping they will stop shopping while we finish their app. Preapproved folks get a text with the lockbox code. We use one code for all homes. They self tour at their convenience. We require they text us when they lock up. Thatís when they usually tell they want the home.
Tip: we never DQ. Their app is ON HOLD until the screening steps (the visit) are completed. Be certain to document your attempts to contact and set up the visit so itís clearly THEIR choice to not continue.
MAN, my curiosity is up - I wanna know how bad their house is!
First Try In Home Visit (by OREO [WI]) Posted on: Sep 20, 2023 12:52 AM
Yes, ZERO, I think you should show your place first, after going through the apps. You'll save yourself some time.
Like Still Learning, I was first going to mention the scams out there. Even if someone did get your name from a utility company that you are a LL, not everyone trusts LL's and there are plenty out there that aren't as honest as the group on this forum.
LOVE BRAD's suggestions. Reading them over, he's right on point. You could always have a few CUE CARDS to help remind you of what to say when you call to arrange a home visit if you might find it helpful.
Please follow up after trying another 2 minute VISIT with others and report back. Those of us that haven't done it yet, will be more encouraged to do so. --75.11.xx.xx
First Try In Home Visit (by zero [IN]) Posted on: Sep 20, 2023 7:59 AM
Brad, Do you feel that the last text I sent to them saying contact me when you are ready for the in-home is enough? I told her I wouldn't pester her over it.
Oreo, I see where you are going about the un-trustworthy LLs. Hadn't considered it that way. I should have just left well enough alone and waited until the apartment was rent ready.
Got a little ahead of myself.
I don't see that contacting them again is a good idea. First of all I said I wouldn't. Second it would possibly make me seem desperate which I am not.
Wasn't too keen on the guinea pigs anyhow and the sister living there "only for a couple months" wasn't the best.
First Try In Home Visit (by OREO [WI]) Posted on: Sep 20, 2023 8:35 AM
ZERO, I think you did fine for your first try. I don't feel these people were right for your place after all is said and done. But they were a good learning experience that is moving you forward in the process.
We look forward to hearing more of your story. --75.11.xx.xx
First Try In Home Visit (by Robin [WI]) Posted on: Sep 20, 2023 7:21 PM
Jeffery visited our RE group last week and shared some great ideas. One is that words have POWER! Yes, it's an inspection, but don't call it that! It's your two-minute in-home visit.
He doesn't do periodic maintenance inspections, he does "courtesy service checks."
He doesn't refer to the "end of lease" or "renewal date", he calls it "anniversary date."
I'm not a landlord, I'm a housing provider. WORDS HAVE POWER! --104.230.xxx.xxx
First Try In Home Visit (by BRAD 20,000 [IN]) Posted on: Sep 21, 2023 1:12 AM
I like to keep it super simple.
Every word we say is ammunition for them to fire back.
"Mary, Reply to this text when you are ready to schedule the 2 Minute In Home Visit. SAM"
First Try In Home Visit (by zero [IN]) Posted on: Sep 21, 2023 7:58 AM
How long do you give them to respond?
Not that I want to catch them off guard but if I walked into a house that smelled of cleaning supplies during the middle of the work week I would be a little hesitant.
Super simple... that should be the motto of my wants and desires. --107.147.xx.xxx
First Try In Home Visit (by Oregon Woodsmoke [ID]) Posted on: Sep 21, 2023 9:35 AM
Myself, I don't want to do home visits any more than necessary, so I do the visit the last thing with applicants who already passed the rest of the screening and whom I will accept as long as their current place isn't damaged or stinky.
The goal is to only do one home visit each time I have a vacancy.
Occasionally, though, I will do a drive-by and look at the outside if the applicant seems a little wonky and I can't put my finger on why they are raising alarm bells. Just driving past the outside is sometimes enough to know I don't want them. --76.178.xxx.xxx
First Try In Home Visit (by plenty [MO]) Posted on: Sep 21, 2023 9:42 AM
The call when ready puts the ball on their court. I would not wait. Keep advertising and moving forward with your business. I'm guessing these folks are not the best out there. If so. I would not have put the ball in their court. Instead I would have said something more like I'll reach out to you on Friday to schedule the 2- minute in home vision. Now I am not sitting here waiting. --172.59.xxx.xxx
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