We've never had this issue until this particular tenant moved in. --47.153.xxx.xxx

Of course, you could just remove all the equipment. If you do, be sure to tell the other tenant you had to do it because of their neighbor and they should thank them for it. --97.85.x.xx

Richard - Unfortunately the property owner don't play that way. --47.153.xxx.xxx

Remove the tenants, remove the appliances or increase to $12.00 a load. --73.85.xxx.xx

If they are not trainable, then look at your screening tools and processes. If they are trainable, train them --24.101.xxx.xxx

Next ! --24.183.xxx.xxx

A coin op top load is the same as a domestic top load washing machine where only the timer and a coin box. In the apartment buidlings bought used double and triple load washing front load commercial grade laundromat machines along with 30 LB commercial nataral gas commercial laundromat coin laundromat clothes dryers. in a hour they are out of laundry room as double and triple load machines are done. If the machine is overloaded then the motor kicks then clothes come out wet as the spin cycle stops. In a laundromat environment those must work 365 days of the year sometimes non stop load after load. If there is no space in a front load drum then the clothes do not get washed as gravity washes the clothes. Most top load washing machines are made by Whirlpool where the last top load they ruined the transmission by overloading machine. What happens once the waah cycle starts then the door on front load locks where does not open until the end of the spin cycle. Visit a laundromat where some will have few top loads along the rest will be the heavy commercial machines. New a commerical front load is around 4,000 where used can buy for a $1,000 where some places sell machines from bankrupt laundromats. --68.69.xxx.xxx

Speed Queen is excellent quality but very expensive. --99.23.xxx.x

So these tenants were told to stop paying rent until they were allowed to use the washer and dryer once again. So I took them to small claims court and sued for a new washing machine. The old washer cost me $400 back in 2002. The new Speed Queen cost me $1,400 back in 2022. --47.147.xxx.xxx

Lock the laundry area. Don't give them a key. Train them. Remove the washer and dryer or remove the resident or start billing them for the repairs and replacement. --172.59.xxx.xxx

My Speed Queen rusted out after five years or so. Horrifying. All rust inside and the tank on the cellar floor. Doubling up their loads must mean their clothes are not getting clean or drying well. Figure out the weight of the correct amount of clothes and then find a grocery or some kind of scale somewhere used. Put a container on it and a sign that says Five pounds only or whatever you find out is a good safe weight. See if that works. Kids might be doing the laundry. And if you make it cheaper then maybe they won't overload. I used laundry not to make money but to make my place more attractive to renters. Never had an overloading issue but one creepy guy was using other people's detergents so they all put bleach in the bottles one week and he complained to me that his clothes got bleach on them. --71.188.xx.xxx

I'd suggest you do the same. --104.230.xxx.xxx