Just a heads up, I got my 401k rolled over from my old company to my current brokerage, for free, online with a company called Capitalize (it may be hicapitalize or Capitalize money).

I couldn't believe what a good job they did and it cost me zero (as far as I know :-) They spoke with me on the phone, filled out the documents, emailed for me to sign and contacted the old and new companies and now it's in my new account. I tried to do it myself a few years back, but couldn't for some reason.

Just to note it, HiCapitalize makes their money by selling your data. (If a business gives you something for free, then YOU are the product that they sell to make money.)

Their Privacy policy makes it clear that they collect (and then can sell) data related to you, including:

-Name, email, physical address, phone number

-Financial information including balances

-Age, gender, Country

-Interests, preferences, favorites

-Employment data including retirement plans used

It then goes on to state who they can share that data with:

- Service Providers who do "marketing and advertising"

- Vendors and "other parties" for "analytics and advertising related purposes"

- Affiliates to use your data "for their own internal purposes"

- Partners to offer "co-branded services, selling or distributing our products, or engaging in joint marketing activities"

It's likely not a big deal -- but that is how they make their money, in general. By selling you to others and/or showing you ads based on your data.

I've never heard of any company charging a fee for rolling your 401k or IRA.

John got me thinking.

Always read the fine print and between the lines. Nothing is truly free, not even freedom.

you should no have needed a middleman to do this.

BillW: Right, same as FB and the others, of course. You just said "I don't know how they're making money, charging nothing for the service", so I filled you in.

Also, to me, there is a big difference between a company selling all of my FINANCIAL information versus FB selling that I "liked" Twix bars one day...

Bill did they tell you WHY it failed? At which end did it fail (From or To?)

As I vaguely recall, on the first try, I was told that Mass Mutual had fees to roll it over and I needed to wait a few years to avoid the fees. On the second try, it was something about some information that Fidelity needed, but they never responded to my request for clarification on what that information was, but again, it was a few years ago, so I don't remember clearly.

I was quite pleased when Capitalize did it. As I said, they were very professional and helpful.

And BTW, on their website they say:

How is Capitalize free? How does Capitalize make money?