Should res pay this?
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Should res pay this? (by BRAD 20,000 [IN]) Mar 15, 2023 8:29 PM
       Should res pay this? (by BillW [NJ]) Mar 15, 2023 8:40 PM
       Should res pay this? (by Allym [NJ]) Mar 15, 2023 9:07 PM
       Should res pay this? (by Ken [NY]) Mar 15, 2023 9:16 PM
       Should res pay this? (by ned [AL]) Mar 15, 2023 9:20 PM
       Should res pay this? (by plenty [MO]) Mar 15, 2023 9:24 PM
       Should res pay this? (by Vee [OH]) Mar 15, 2023 9:46 PM
       Should res pay this? (by BillW [NJ]) Mar 15, 2023 9:55 PM
       Should res pay this? (by Barb [LA]) Mar 15, 2023 9:59 PM
       Should res pay this? (by Barb [LA]) Mar 15, 2023 10:00 PM
       Should res pay this? (by Dave [MO]) Mar 15, 2023 10:00 PM
       Should res pay this? (by Jim in O C [CA]) Mar 15, 2023 10:08 PM
       Should res pay this? (by Ken [NY]) Mar 15, 2023 10:41 PM
       Should res pay this? (by Greg [MO]) Mar 15, 2023 11:07 PM
       Should res pay this? (by MAT [PA]) Mar 15, 2023 11:32 PM
       Should res pay this? (by BRAD 20,000 [IN]) Mar 16, 2023 1:17 AM
       Should res pay this? (by S i d [MO]) Mar 16, 2023 8:28 AM
       Should res pay this? (by ed [CA]) Mar 16, 2023 11:01 AM
       Should res pay this? (by Nicole [PA]) Mar 16, 2023 11:05 AM
       Should res pay this? (by mapleaf18 [NY]) Mar 16, 2023 2:42 PM
       Should res pay this? (by Ray-N-Pa [PA]) Mar 16, 2023 6:12 PM
       Should res pay this? (by Sean [MA]) Mar 16, 2023 7:05 PM
       Should res pay this? (by LisaFL [FL]) Mar 16, 2023 9:48 PM
       Should res pay this? (by Robert,OntarioCanada [ON]) Mar 17, 2023 12:09 AM
       Should res pay this? (by BRAD 20,000 [IN]) Mar 17, 2023 2:12 AM
       Should res pay this? (by zero [IN]) Mar 17, 2023 8:24 AM

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Should res pay this? (by BRAD 20,000 [IN]) Posted on: Mar 15, 2023 8:29 PM
Message:

Duplex with one water meter. We keep the water/sewer in our name so they cannot shut off the water and leave the other res hanging dry.

Problem: the last few months have had high water bills $3-400 including sewer. I send my guy over each time - nothing to see, meter not flowing.

Yesterday received a $1500 water.sewer bill.

My guy found a leaking flapper that look super weird - in 46 years and tons of toilets I have never seen one like that. The rubber had warts all over it like a squash or a frog. OK, obvious leak.

Apt 2: a 2 button flusher in the "kids" half bath. Dad says the button was stuck down. He finally realized the wooshing sound he heard in the quiet of night was water FLOWING!

I feel this water/sewer bill is based on USER ERROR, like leaving the sink or hose running, and the res should pay, minus the normal usage.

What says the Mr LL Forum Board of Directors?

BRAD --73.103.xxx.xxx




Should res pay this? (by BillW [NJ]) Posted on: Mar 15, 2023 8:40 PM
Message:

Hmm. Is it in your lease that if tenant does not report wooshing sounds in the quiet of the night, they have to pay the water bill?

I'm guessing you pay the water bill and one reason you do is there's not separate meters? And are you saying there were two separate issues in each apartment? Seems it would be difficult to determine how much each party pays.

When I have a large bill I always pay it, then go on a hunt to find the culprit. I wonder why your guy didn't see the meter moving?

And were all the bills actual meter readings, or were any of them estimates? --100.8.xxx.xxx




Should res pay this? (by Allym [NJ]) Posted on: Mar 15, 2023 9:07 PM
Message:

Yes, I agree with Bill. First make sure it is an actual reading. Then pay the bill and give them notice of rent increase in a month so it won't seem retaliatory. Similar things have been happening here in NJ according to a local FB page I follow. Our sewer bill is separate from water but based on actual water bill although everyone knows a lot of it does not go through the sewer. The reader does not read it for months, takes a guess and is wrong and a couple of months later the resident has a huge water/sewer bill. --71.188.xx.xxx




Should res pay this? (by Ken [NY]) Posted on: Mar 15, 2023 9:16 PM
Message:

Equipment failure in both cases. --74.77.xx.xx




Should res pay this? (by ned [AL]) Posted on: Mar 15, 2023 9:20 PM
Message:

Frustrating.

I mean... "duh"...whooshing sound...

But.....I'd pay it.

AND I'd like to figure out why my handyman didn't see meter flowing.

AND, I'd raise rent, knowing I have a tenant without basic common sense that would save me $.

AND, I'd think hard about separating meters. --70.92.xx.xx




Should res pay this? (by plenty [MO]) Posted on: Mar 15, 2023 9:24 PM
Message:

I'd bill the resident and apply any rent accounting to the lease and hope they call to negotiate the bill sperate from the rent, perhaps making payments. That's how you fix stupid... Seriously at my own house I'd cut off the water at the toilet by turning the shut off value behind the toilet not wait until I got such bill. Totally on the tenant! --172.59.xxx.x




Should res pay this? (by Vee [OH]) Posted on: Mar 15, 2023 9:46 PM
Message:

You need to make a slight change to a -no flapper crapper- this puts this very far off in the rear view mirror. Once you do a couple you will never look back. --76.190.xxx.xxx




Should res pay this? (by BillW [NJ]) Posted on: Mar 15, 2023 9:55 PM
Message:

Vee, if you're talking about something like the AS Champion, I've had leakage problems with those too. Seems to me that toilet parts should be replaced on a regular basis, just like heating/cooling air filters. --100.8.xxx.xxx




Should res pay this? (by Barb [LA]) Posted on: Mar 15, 2023 9:59 PM
Message:

I have a 4 plex. Water, sewer, and garbage went up t 7000 for a two month bill. I canít change the meter. It would be a ton of money. I am very discouraged with the wind and hail going way up. Mostly discouraged with a tenant using curse words because of a leak. And by the way, I am a women. My husband couldnít get to it and asked me to do it. A house I own. That one is walking on shaky ground now. --71.142.xxx.xxx




Should res pay this? (by Barb [LA]) Posted on: Mar 15, 2023 10:00 PM
Message:

I mean 700 --71.142.xxx.xxx




Should res pay this? (by Dave [MO]) Posted on: Mar 15, 2023 10:00 PM
Message:

Sending the handyman over there to look for a leak because last few bills were over 300 handyman should have have put food coloring in the tank of the toilets and this would have leaked to the bowl pretty quick with the flapper leaking, as it was.

Sometimes we need to send the professional plumber over to do the repairs and not put trust in the handyman.

Years past looking for water leaks I would put a small blade of grass on the old meter lined up with one of the dial hands and tell the tenant not to use the water for a several hours and when I came back if the dial was not in line with the blade of grass I knew there was a ghost leak at the flapper. Fast forward today I use the iPhone and take a picture of the digital meter and come back to see if the meter matches the picture.

Since the handyman was sent I would cover what amount wad over the normal usage rate and let tenants know repairs are done and if toilet button get stuck itís on them. --199.200.xx.xx




Should res pay this? (by Jim in O C [CA]) Posted on: Mar 15, 2023 10:08 PM
Message:

Wart appearance would lead me to believe something was added to the water bowl that attacked the rubber. I once had a tenant add chlorine to the water bowl and it ate the rubber.

I once had a leaking flapper and until the water bill came it was never discovered. --99.23.xxx.x




Should res pay this? (by Ken [NY]) Posted on: Mar 15, 2023 10:41 PM
Message:

I have all toilet flappers replaced every 6 months if there is a meter whether i pay it or the tenant pays it,cheap and quick for a handyman,cheaper than spending time looking for a leak after you get a large bill --74.77.xx.xx




Should res pay this? (by Greg [MO]) Posted on: Mar 15, 2023 11:07 PM
Message:

Your guy at fault, not checking obvious, flapper and fill valve.

I'm with Ken, but we don't change until necessary.

When we go on call like that standard procedure replace flapper and rubber disc in Fluidmaster. Use Fluidmaster almost exclusively. Cheap, easy repair, dependable.

Similar on water heaters where complaint no or little hot water and both elements check good, replace both thermostats. Cheaper than a return trip. --192.129.xxx.xxx




Should res pay this? (by MAT [PA]) Posted on: Mar 15, 2023 11:32 PM
Message:

Iíd probably pay it, but let the tenant know they need to pay closer attention to this stuff or the next one was on them. That being said, some leaks are very hard to notice except at the meter. --173.49.xx.xx




Should res pay this? (by BRAD 20,000 [IN]) Posted on: Mar 16, 2023 1:17 AM
Message:

My guy is A+.

He opened the meter pit each time to view the meter. Our meters have a tiny triangle that spins obviously with even a leaky flapper. No spinning.

Checked the interior -sinks, tubs, toilets, basementÖdid not examine the weird flapper because the bowl water did not show leakage.

We will study the plumbing to consider adding a sub meter for one apt. City will not install a second meter.

BRAD

--73.103.xxx.xxx




Should res pay this? (by S i d [MO]) Posted on: Mar 16, 2023 8:28 AM
Message:

Hate to say it, but I think this bill is on you unless you can prove the entire usage was due to the leaky flapper, which 99.99% it was.

Then as you mention, add a sub-meter. The only kicker is now you have to read it every so often to keep an eye on things, so that if you get a huge bill again you can compare the current reading to the one from 30-60 days ago.

We installed sub-meters on a duplex that had a similar issue. Got a $600 water bill one month. Aaaagh! It cost us $300 for a licensed plumber to do the job. Now we read the meters monthly and back-bill tenants for the water and sewer by percentage used. Haven't had another incident since. That was... 10 years or so ago? The meters have more than paid for themselves many times over.

I HAAAAAAAAAAAAAAATE shared utilities. --184.4.xx.xxx




Should res pay this? (by ed [CA]) Posted on: Mar 16, 2023 11:01 AM
Message:

It's likely the flapper sealed on some flushes (like when your plumber was looking for water loss) and didn't seal on other flushes.

I buy flappers in the 12 pack and replace them religiously every vacancy and if no vacancy at least every 3 years.

Regarding the bill, I would show it to the tenant and ask him what he would do if he owned the place. Let him know if he ever owns a home, this is the kind of stuff he needs to pay attention to. Also, let him know the next big bill will be his. --108.201.xx.xx




Should res pay this? (by Nicole [PA]) Posted on: Mar 16, 2023 11:05 AM
Message:

I think a shared bill is also on you. Here, it absolutely would be. We also can't separate shared water in old houses converted to apartments unless they are getting an entire gut job overall due to the cost that you probably would never recoup.

If you are going to bill him, I'd bill him $500. --98.237.xxx.xx




Should res pay this? (by mapleaf18 [NY]) Posted on: Mar 16, 2023 2:42 PM
Message:

1. Make sure it's not a coding error at the office. We had this happen with the new water meters they put in at our most recent duplex. It uses Badger Meter software. We kept getting astronomical bills with only one person upstairs, two people downstairs and no washer hook up downstairs...no leaks.

Come to find out they coded it wrong at the water dept office.

The decimal point got moved to the left one space where it should be.

2. Make sure they are not using those bleach tablets in the tank. Those things eat away at the rubber flapper. --64.246.xxx.xx




Should res pay this? (by Ray-N-Pa [PA]) Posted on: Mar 16, 2023 6:12 PM
Message:

Is it legal for you to use the RUBS system in your state? Does the lease have a cap on the usage of specific utilities? --24.101.xxx.xxx




Should res pay this? (by Sean [MA]) Posted on: Mar 16, 2023 7:05 PM
Message:

I agree. I think this is on your tenant. I would charge him and cite his negligence. Like some others in this forum, we switched over to individually metering all apartments and now pass the cost of sewer and water onto them. Our ROI was 60+% in the FIRST year. We are responsible for paying the city, but bill the tenants monthly for their usage. Also, Metron Water Meters allows you to monitor the meter remotely and can have alerts sent out for high/no usage. This has been recommended to us from a friend who swears by it. Admittingly, we havenít used it because we have a PM and checking the meters is the only time she visits the properties. When/if we do manage all of ours directly then weíll switch over to Metron Meters. --172.58.xxx.xxx




Should res pay this? (by LisaFL [FL]) Posted on: Mar 16, 2023 9:48 PM
Message:

How do you keep them from bringing friends over to wash car or filling up swimming pools in the summer? Does your lease forbid these items? --24.96.xx.xxx




Should res pay this? (by Robert,OntarioCanada [ON]) Posted on: Mar 17, 2023 12:09 AM
Message:

If use Uponor commercial pex then can buy water meters on Amazon then can install two separate water meters. Found the best option well not most stylist toilet is buy a Niagara Flapper Less toilet so there is no longer a flapper to leak. Also can install if not push button toilet a fill valve then shut off water is the flapper leaks. Can go on interne to find a Niagara Flappers Toilet dealer. Tenants do not care about anything so have to make things fool proof as possible. Commercial Uponor pex bends easily and can install one 3/4" water line to each rental unit then can manifold to 1/2" for each fixture. As demand for copper increases for Ev vehicles and wind turbines the price of copper is going to rise. --68.69.xxx.xxx




Should res pay this? (by BRAD 20,000 [IN]) Posted on: Mar 17, 2023 2:12 AM
Message:

LisaFL,

We always disconnect exterior faucets when we buy a new property.

I learned my kessonnwhen a vandal turned a spigot in winter and walked away. The gound was crozen so it found a tiny gap between the dirt and the foundation and put 6" of water on the finished lower level.

So simple yet so damaging.

We tell them to go to the car wash.

BRAD --73.103.xxx.xxx




Should res pay this? (by zero [IN]) Posted on: Mar 17, 2023 8:24 AM
Message:

I have no pools allowed even in the properties where they pay for the water.

It's a liability issue more than anything else. --107.147.xx.xxx



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