Recording tenant calls (by dino [CA]) Feb 3, 2023 1:14 PM|
Recording tenant calls (by BRAD 20,000 [IN]) Feb 3, 2023 3:25 PM
Recording tenant calls (by WMH [NC]) Feb 3, 2023 4:07 PM
Recording tenant calls (by Robert J [CA]) Feb 3, 2023 4:32 PM
Recording tenant calls (by W [CA]) Feb 3, 2023 5:02 PM
Recording tenant calls (by BRAD 20,090 [IN]) Feb 3, 2023 5:16 PM
Recording tenant calls (by dino [CA]) Feb 3, 2023 7:59 PM
Recording tenant calls (by Tony [NJ]) Feb 3, 2023 8:21 PM
Recording tenant calls (by Deanna [TX]) Feb 3, 2023 8:38 PM
Recording tenant calls (by BRAD 20,000 [IN]) Feb 4, 2023 4:50 PM
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Recording tenant calls (by dino [CA]) Posted on: Feb 3, 2023 1:14 PM
Is there any simple non-elaborate technology that can be used to maintain and store in the cloud the telephone conversations you have.
I'm talking about properly noticed, lawful recordings that use the occasional beep or whatever is required to give notice that the call is being recorded.
Equally important is that the recordings can be stored easily in the cloud and retrieved if needed.
So, for example, if you use a Google telephone number, does that have an option to record the calls, for an extra payment to Google, and store them on Google Drive.???
However, I would not be interested if I needed to spend several thousand dollars to set up such a system.
Recording tenant calls (by BRAD 20,000 [IN]) Posted on: Feb 3, 2023 3:25 PM
I applaud your concern to protect yourself. Fair Housing lawsuits are REAL!
I use TapeACall app on my phone.
According to the intergoogwebs Cali is a 2 PARTY state, meaning YOU AND ALL persons on the call must grant permission.
I do not talk to residents. Period.
EVERY communication is on text. I have a written record and do not need to worry about wiretap laws.
AND I don't get sued over something I SAID, or have to defend myself in s HE SAID/SHE SAID defense.
Side note for other states: MY state is a 1 PARTY meaning I can record anyone else as long as *I* give me permission.
Here's where it gets tricky...To record a call I must abide by the state laws of the other person(s) on the line
I if I call you in Cali I must get your permission to record.
"But we don't always know where persons are calling from.
Recording tenant calls (by WMH [NC]) Posted on: Feb 3, 2023 4:07 PM
The wiretapping laws are well behind technology.
People often don't change their phone numbers anymore with a move. So you can be FROM Pennsylvania (2 party), for instance, but LIVING in NC (one party) so which state law prevails, I wonder? --50.82.xxx.xxx
Recording tenant calls (by Robert J [CA]) Posted on: Feb 3, 2023 4:32 PM
This is an easy one. It is illegal to record your tenants. But I have a way around this. I have an unusual answering machine When an extension is picked up it still continues to record a tenants message. So allow it to answer and by the caller id, I see it is my tenant calling me back. They know it takes me a bit to get to the phone, big house, so as they begin to leave me a message or ask if I'm trying to pick up my phone, I grab the extension and say to my tenant,
Dam my machine is still recording and then have the conversation. They are aware and I can use the recording in court. Done this 3 times for use in court. --47.149.xxx.x
Recording tenant calls (by W [CA]) Posted on: Feb 3, 2023 5:02 PM
Rental agreement: to ensure quality service, Residents agree that owner may record calls or residents noise. Residents agree to observe quiet hours between 10 pm and 8 am. CYA! --172.56.xxx.xx
Recording tenant calls (by BRAD 20,090 [IN]) Posted on: Feb 3, 2023 5:16 PM
As I learned in a legal seminar the rules are based on LOCATIONAT THE TIME OF THE RECORDING.
Try this one...I am driving thru CA and make a call from the road. The CA rules now apply to that call.
Again all ...text, not talk! --174.202.xxx.xx
Recording tenant calls (by dino [CA]) Posted on: Feb 3, 2023 7:59 PM
So what you are saying is that it is NOT illegal to record tenants if they have the proper notice which is what I would do.
What I'm looking for is the most convenient way to do it, not just on a home answering machine, but also on my cell phone if possible.
Recording tenant calls (by Tony [NJ]) Posted on: Feb 3, 2023 8:21 PM
Messages left on your voice mail are usually NOT subject to the 2 party rule. --73.215.xxx.xx
Recording tenant calls (by Deanna [TX]) Posted on: Feb 3, 2023 8:38 PM
If you have a Google Voice number on your cellphone, if you hit 4 in the middle of your phone call, a recording interrupts you to inform everyone that the call is now being recorded. And then it records it.
I'm in Texas (which is a one-party state). I was running errands and accidentally bumped my phone screen with my face during a phone call with one of my... more unique... tenants. I laughed it off and explained what had happened and apologized. He was like, "Uh... so... yeah, thanks for talking to me! I'll let you go now!" :P
Recording tenant calls (by BRAD 20,000 [IN]) Posted on: Feb 4, 2023 4:50 PM
Just for fun, we could ignore a Voicemail because WE did not approve the incoming message! (JK)
I guess the fact we VM says LEAVE A MESSAGE negates that.
FYI - MY biz voiemail says "Don't leave a message, send a text." But they still do.
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