Agree, I don't think you can pull back with Zelle. I've not had my bank reach out before, but I've called them when I wasn't able to send Zelle and they told me what to do.

Two different tenants have reached out to me once each over the years, saying they couldn't send via Zelle. Each had sent rent via Zelle in previous months. One was always having money problems, the other not. I put it back on them to fix on their end as my end was fine, had gotten rent from others using Zelle. Both ended up getting it to me via Zelle, but late.

It may be whether they used their bank to send it or the app. I send through our bank.

Interesting.

I have JUST set up zelle for receiving initial month's rent & security deposit payments.

I've learned a few things during the process that I did not read on the zelle website.

>At least one of the sender & receiver must have participating FI to use the app.

>The financial institution (FI) can place restrictions that zelle doesn't have, and each FI can be different.

- One limited the amount I could receive to $2K. Not enough. Zelle will allow $5K to be sent.

-FI won't let a business account participate.

-FI may put a hold the money received, even though zelle doesn't

-FI may limit how much you can send (I'm just planning to receive, anyway)

The key factor really seems to be the FI. I went to a couple before choosing one without a limit on what I can receive - up to the zelle max of $5K - which is enough for me.

-Even though I'd rather not cross the personal/business line, I will have to use a personal account, But, it will be a brief pas-through to the business account at my regular FI, using the free bill-pay service.

-I also learned that, although the new debit card was activated by the FI & "ready to go", I couldn't register it with zelle until after using it once, and having a balance left in the account. The FI didn't know/tell me that.

I'm testing now. One friend sent $ successfully from a participating FI.

Waiting to see if I can get a transfer from someone from a non-participating FI, using her app.

All this is because today's (quality) tenants want more electronic options. I have polled quite a few. They don't want to have to go to a bank during business hours to get a certified check -or make a deposit - for move-in funds. Even if I accepted them (I don't) many of them don't HAVE any personal checks. If they do, they are lost somewhere at home because they've never used one and wouldn't know how (& too embarrassed to have to ask the new landlord how to fill one out).

They prefer to do banking electronically, so I want to give them that option.

I had hoped it would also be simpler for me. Oh, well - at least it's simpler than a bounced check! : )

I believe I better brace myself for a potential problem, depending on the sender's FI or App., and have a back-up plan.

A good thing: $ can be sent through phone number or email address.

I'll use my email, (Like google-pay), so I can have my google voice business number as the phone on record at the FI.

Personally I use Zelle a lot. Sitter, tutoring, yard mowing, birthday/wedding/graduation gift money and ect it works fine. I love the convenience of it.

I'm bracing for the $$ trouble to come. She's used Zelle with us some months before. Sometimes she still buys a M.O. at USPS.

Has 2 serious charges pending pertaining to false statement on application, etc. With the recent events televised constantly, the heat will be up on Judges to throw book at people who attempt to obtain certain items thru illegal means. If you get my drift?