Repeated Toilet Clog
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Repeated Toilet Clog (by Mike [IL]) Apr 7, 2022 2:55 PM
       Repeated Toilet Clog (by plenty [MO]) Apr 7, 2022 3:30 PM
       Repeated Toilet Clog (by S i d [MO]) Apr 7, 2022 3:46 PM
       Repeated Toilet Clog (by LisaFL [FL]) Apr 7, 2022 3:59 PM
       Repeated Toilet Clog (by Robert J [CA]) Apr 7, 2022 4:17 PM
       Repeated Toilet Clog (by Jason [VA]) Apr 7, 2022 6:38 PM
       Repeated Toilet Clog (by Vee [OH]) Apr 7, 2022 7:48 PM
       Repeated Toilet Clog (by Mike H [IL]) Apr 7, 2022 9:28 PM
       Repeated Toilet Clog (by Ray-N-Pa [PA]) Apr 7, 2022 11:05 PM
       Repeated Toilet Clog (by zero [IN]) Apr 8, 2022 8:12 AM
       Repeated Toilet Clog (by S i d [MO]) Apr 8, 2022 8:25 AM
       Repeated Toilet Clog (by Nicole [PA]) Apr 8, 2022 10:59 AM

Repeated Toilet Clog (by Mike [IL]) Posted on: Apr 7, 2022 2:55 PM

I have a tenant who called about a toilet clog 6 days ago. I rodded it out, and things were working fine. I even followed up in person 2 days ago and it was still flushing fine. I got another today and it is clogged again. She has 2 young children who I expect are probably putting too much toilet paper down the toilet. Do I start charging her for the unclogging?

Repeated Toilet Clog (by plenty [MO]) Posted on: Apr 7, 2022 3:30 PM

Just had this call at a house. That was exactly what the plumber found. This tenant told you the issue yes I'd bill her. My tenant is gett the bill also. As soon as it hits my credit card.

Repeated Toilet Clog (by S i d [MO]) Posted on: Apr 7, 2022 3:46 PM

Plumbing clogs are always billed to the tenant except for two reasons.

1) Line blocked due to tree roots.

2) Line blocked due to pipe collapse/failure.

If it's not one of those too, I still pay to get it cleared, and then bill to them on the next rent payments.

Repeated Toilet Clog (by LisaFL [FL]) Posted on: Apr 7, 2022 3:59 PM

Sometimes itís tricky. Had a similar situation. Plumbers snaked it out 25 ft or so. All clear and working fine. Within a week it was backing up again. Turns out it was root infested way down the line and the line was partially collapsed. Both the plumber and I were sure it was tenant caused but because he didnít pull anything obvious out, I paid the bill. And it turns out it was not tenant caused. It just took some time before it backed up far enough to affect the toilet again.

Repeated Toilet Clog (by Robert J [CA]) Posted on: Apr 7, 2022 4:17 PM

Just had that happen again for the third time. Newish tenant. First time after she moved in, had to remind her that only "toilet paper" get's flushed. No Tampons, Kotex, Paper Towels or wipes.

On the third time it was wipes again. Pulled out a sample from the line, for evidence. Warned her in writing now that she was warned but clogged the line 3 times. The next time, I will charge her at least $150.

Repeated Toilet Clog (by Jason [VA]) Posted on: Apr 7, 2022 6:38 PM

I tell tenants at the lease signing that we don't plunge toilets and that they're responsible for all stoppages. Tell them to call a plumber and go to lunch.

Repeated Toilet Clog (by Vee [OH]) Posted on: Apr 7, 2022 7:48 PM

Dear Tenant, Upon signing of the lease /rental agreement you were issued the the keys to the premises and are the sole occupants. You took possession of a clean, well kept residential rental, with clean floors, walls, and fully functional utilities. While in possession you are responsible for maintaining the dwelling, kitchen and bathrooms, including free flowing drainage of all sinks tubs and showers.

Cotton swabs (Q-Tipsģ)

Cotton balls

Dental floss .

Fats, oils, grease

Facial tissue (Kleenex, Puffs, etc)

Food scraps

Unwanted cooking oil, cleaners, and the like should not be emptied down your drains.

Chemicals - Photo chemicals, paints, thinners, oils, varnishes, pesticides, used motor oil, unwanted cooking oil should never be flushed down a toilet nor put into any other building drains.

Clothing articles

Baby wiping products

Dead pets

Cigarette butts

Coffee grounds .

Dirt (such as from people who clean their flower pots in the bath tub should never be flushed down a building drain)

Drugs, prescription or non-prescription medicines


Hair - Animal or human hair combings

Disposable diapers

Paper towels

Tampons, (wrapping them in toilet tissue and placing them in a garbage receptacle)

Any paper products with synthetic fiber reinforcements

The above mentioned products are known to create drain blockages and the owner will not be held responsible for drain cleaning if any blockage is found to contain these or other components that are not compatible with the drain system. Drainage clogs are the responsibility of the lessee and under no circumstances will the landlord incur charges for plumbing services requested or required as a result of abuse, mistreatment, or negligent practices resulting in the loss of function of any of the water based utilities.

Our property manager may be able to offer property access but payment methods are between you and the plumbing service and should be arranged in advance, she/he will not handle any cash on your behalf. If a problem arises, Please call a -licensed plumbing service- with whom you can arrange prompt service, we have had a high success rate with (your fav plumber) plumbing and he offers a discount to our tenants when paid promptly. 999-999-9999

Repeated Toilet Clog (by Mike H [IL]) Posted on: Apr 7, 2022 9:28 PM

Thank you everyone for your responses. They were very helpful.

Repeated Toilet Clog (by Ray-N-Pa [PA]) Posted on: Apr 7, 2022 11:05 PM

Use the 3 P rule.




Repeated Toilet Clog (by zero [IN]) Posted on: Apr 8, 2022 8:12 AM

My lease states I do not clean out drains. I test them all before new tenant comes in. If something happens within a day or so I will look into it. I do not plunge toilets for my kids, sure won't do it for tenants.

I explain all of this when we are going over the lease. I also do not hire a plumber. I will point them to one I trust, but it's all on them. Don't want to tie up time and funds because junior flushes action figures or hubby eats too good. A small list is in the lease of things not to put down the drain.

Years back had a clogged line in a duplex. Plumber pulled back feminine hygiene products. New tenant said they couldn't be hers. Tenants on other side were a 70 year old lady and her 50 year old daughter who had a hysterectomy years before. Then tenant says it was the people before her. That was three men that worked or owned a gas station up the road and didn't have lady friends at the apartment for various reasons. Oops, you pay the bill.

Repeated Toilet Clog (by S i d [MO]) Posted on: Apr 8, 2022 8:25 AM

As I work to automate more aspects of my business, one thing I'm still working on is the walk thru inspection that doesn't require my presence. Today I still walk thru and take video, during which time I turn on all faucets and let them run down the various drains, plus I flush the toilets. It all on video: drain lines are clear and working.

My thought is a PDF checklist for tenants. In kitchen and bathroom, I've thought about a check box:

____ I have tested the drain for sink in kitchen by running water down it for at least 2 minutes and water is draining as expected.

Etc for sink in bathroom, bathtub, toilet, etc.

That way they check it, verify it, and I stay at home sippin' suds.

Repeated Toilet Clog (by Nicole [PA]) Posted on: Apr 8, 2022 10:59 AM

Sid runs water for two minutes and that's more than many of us do. When I have an inspection, they turn on the bathroom and kitchen faucets immediately upon entering the property. They turn it off when we leave. 10-15 minutes of solid running water. they are looking at the drainage and at the end the temperature of the water.

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