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Security/Damage (by JV [MA]) Sep 22, 2021 10:14 PM
       Security/Damage (by Dee Ann [WI]) Sep 22, 2021 10:35 PM
       Security/Damage (by Small potatoes [NY]) Sep 22, 2021 11:00 PM
       Security/Damage (by Robert J [CA]) Sep 23, 2021 12:49 AM
       Security/Damage (by WMH [NC]) Sep 23, 2021 7:55 AM
       Security/Damage (by Steve [MA]) Sep 23, 2021 8:20 AM
       Security/Damage (by LordZen [MA]) Sep 23, 2021 8:47 AM
       Security/Damage (by plenty [MO]) Sep 23, 2021 8:55 AM
       Security/Damage (by JV [MA]) Sep 23, 2021 8:57 AM
       Security/Damage (by JV [MA]) Sep 23, 2021 9:02 AM
       Security/Damage (by Moshe [CA]) Sep 23, 2021 11:50 AM
       Security/Damage (by Vee [OH]) Sep 23, 2021 1:32 PM

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Security/Damage (by JV [MA]) Posted on: Sep 22, 2021 10:14 PM

Hi - prior to tenants leasing our unit from 9/1/20 - 8/31/21, they had asked for the oven to be replaced. It was time, so we happily agreed. After they had moved out on 8/31/21, we had noticed that the control panel on the oven is cracked in the lower corner, looks like shattered glass. As well as the entire right side looks like itís peeling or they tried to do something. They are not denying that itís there but have tried saying that it just happened on its own.

My question is- i called GE to replace the part and scheduled a service repair with them. However GE cannot come until 10/4/21 which is after the 30 day limit to return the security deposit. Iíve already paid for the part so I can provide that receipt charge. It also says on the GE website that a service call trip is $109 and change but what I donít know yet is what the labor fee will be. I tried asking GE service support and she couldnít tell me. How do I go about deducting the labor charge if the repair isnít scheduled until 10/4/21?

Thanks so much for any help

Security/Damage (by Dee Ann [WI]) Posted on: Sep 22, 2021 10:35 PM

I would persist with wervice support to dig deeper, explaining your situation. Will they tell you their hourly rate, and if the trip charge ubcludes ang labor? Will they tell you if it takes more than an hour, do they charge by the 1/4, 1/2 or full hour?

With any of that information, or lack of, I would estimate the labor charge, or overestimate and note that any overcharge will be reimbursed after repair is completed.

Security/Damage (by Small potatoes [NY]) Posted on: Sep 22, 2021 11:00 PM

How much was the new stove? Might be better to bill for the damages w the estimate and buy a new one

Security/Damage (by Robert J [CA]) Posted on: Sep 23, 2021 12:49 AM

Forget about trying to get GE to give you figures on the complete repair. Instead contact you local Landlord Repair shop via email and ask them for an approximate cost to do the repairs. Then you will have an email estimate that you can use to estimate the Security Deposit Deductions.

When a tenant destroyed a new stove, I temporary deducted the entire cost for a new stove saying a repair estimate was around $400 and a new cheap stove was $660.

Security/Damage (by WMH [NC]) Posted on: Sep 23, 2021 7:55 AM

Deduct for the entire stove, it will be cheaper than a repair.

Security/Damage (by Steve [MA]) Posted on: Sep 23, 2021 8:20 AM

I imagine that unless you bought an extended warranty that this isn't going to be covered by the manufacture. Knowing this I would have called my local dependable service to get his opinion about replacing vs repairing the stove. Then depending up[on his answer I would either have him repair it or install a new stove. If for some reason I couldn't get a fairly accurate price to repair it, I would deduct the original cost of the stove from their SD. In the SD accounting that I send them I would note that once the parts came in & the repair was completed that I would issue a corrected statement for the stove along with either a bill or a check for the balance.

Security/Damage (by LordZen [MA]) Posted on: Sep 23, 2021 8:47 AM

Interesting thread!

Robert J. i didn't know that existed: "Landlord Repair Shop"

Steve i like that approach. When you say: "Local Dependable Service" what are you referring to?

Security/Damage (by plenty [MO]) Posted on: Sep 23, 2021 8:55 AM

A new oven? Wall oven? One year old. Replace with new and take money out of security deposit.

Security/Damage (by JV [MA]) Posted on: Sep 23, 2021 8:57 AM

Thank you everyone for responding, It is just out of warranty, correct. I also decided to go the GE route because I donít have the time right now to search for a new stove, schedule delivery w/haul away, meet them there, (I am 40-45 min away). Too much of a hassle at the moment so calling GE giving model number and scheduling repair seemed the easier way. However, I will now call a local appliance place and get a quote. If that fails then I will deduct the entire stove as someone suggested noting in the return statement that once the parts/repair were completed I will issue a correct statement. The cost of the stove was just over $600. Right now Iím at approx $215 for certain without the labor charge. (Part was approx $102 service call $110)

I will try these suggestions today and go from there. Thank you all again

Appreciate it

Security/Damage (by JV [MA]) Posted on: Sep 23, 2021 9:02 AM

Oh lastly - if you have any recommendations for local ďdependableĒ and ďhonestĒ appliance repair would you mind sharing? Right outside of Boston, Ma area. Not always easy to find. Thanks again

Security/Damage (by Moshe [CA]) Posted on: Sep 23, 2021 11:50 AM

Check your state security deposit return law.

CA for example provides that " If a repair to be done by the landlord or the landlordís employee cannot reasonably be completed within 21 calendar days after the tenant has vacated the premises, or if the documents from a person or entity providing services, materials, or supplies are not in the landlordís possession within 21 calendar days after the tenant has vacated the premises, the landlord may deduct the amount of a good faith estimate of the charges that will be incurred and provide that estimate with the itemized statement. "


Security/Damage (by Vee [OH]) Posted on: Sep 23, 2021 1:32 PM

I would charge for what you can verify at this time, you prolly have the new address so send them the broken parts to dispute with GE or anybody about the responsibility for damages. Things like this do not just break in the package or in the appliance - needs human intervention.

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