--72.188.xxx.xxx

3. PAY STUBS AND OTHER DOCS SHOULD HAVE BEEN SENT AS SCAN COPPIES, NOT ORIGINALS --162.247.xx.xx

Why the all caps? --72.188.xxx.xxx

Let them make their demands to dead air. Block them. --73.177.xxx.xx

I don't see anything wrong with making a copy of what they turned in and paid for. I would give them a copy of the background check as that is public record. I would make a copy of the documents they turned in and give them back the original as they will need those for the next place and they should have only given you a copy in the first place. My tenants gave them by email or text. Now, the credit check you may need to have them request a copy from the credit company. That I am not sure. --73.120.xx.xxx

I have no problem mailing back paystubs if i took originals but the background check is mine,not even sure it can be sent to them legally --72.231.xxx.xxx

She's not going to sue. --172.58.xxx.xxx

My applicants always have a copy of their backup as I have them upload it to the Google form I use for applications. They always have their originals. The service I use for credit checks bars the release of the credit check to the applicant. I don't get their ssn until they complete the W9 for the SD account. That's done with lease signing. --172.58.xxx.xxx

Just send them redacted stuff like we get from the police reports we pay for. --76.188.xxx.xxx

As for the credit reports or background checks - they don't get copies of that. I'm with Ken NY on this one ... I think it's against the law to provide them anyway - they have to request the copies from the agency that provided it, not us. --67.242.xx.xx

Plus - sometimes the background check comes back "OK" but if you call an ex landlord or whatever ... that's YOUR information, not theirs. I would NEVER tell anyone that I called so and so and they gave you a bad reference. I just make it generic and it's even better if you have more than one applicant and can just state "We've chosen a different applicant" ... then we didn't really DENY anyone ... we just chose a different one. --67.242.xx.xx

I told the case workers I first need a release from the applicant before I can provide my explanation and possible proof. In once case I found myself in front of a Housing Committee. Again they wanted to to violate my applicants rights and disclose my reasons. So I responded that the applicant lied on their application, provide a bank statement belonging to their parents and changed the account holders name and social security to make it look like their account. Also their ESA letter was a fake! And finally they said their job was full time but their boss says they only work part time and their pay stub was also a fake. I can show you all of these items, when the applicant signs a okay to release document. --47.155.xx.xxx

Time to get an online application process! I haven't received an app or document from a tenant in years. So much less paperwork; nothing to store; no sloppy handwriting; everything available at the touch of a button. --108.230.xxx.xx

Well done, Robert! I suppose they backed off once you brought up all of those points. --108.4.xxx.x

I offered to mail it back to them and then this turned into a demand that I refund her application fee. She's irate because the male received an adverse action letter but she didn't get one. She keeps referring to that AA letter as a "background report". --72.188.xxx.xxx

Ken, I think the law changed and you have to give the credit report if they ask, but maybe if you run it even. I make copies if I'm given originals. Most send by email. Or text pics. --24.194.xxx.xxx

I didn't run a credit report on her but she is demanding an adverse action letter. --72.188.xxx.xxx

Did you deny him based on credit? --73.120.xx.xxx

One time I had an applicant ask for a original document back, not a problem, I said send me a self-addressed stamp envelop to my B.O. Box and I will mail it! --99.12.xx.xx

unfortunately,...we LL's just have to grin and bear it,..and run proper checks on our own dime. --172.250.xx.xxx