Lame LL Fees (by Ray-N-Pa [PA]) Feb 24, 2021 8:42 AM|
Lame LL Fees (by S i d [MO]) Feb 24, 2021 9:05 AM
Lame LL Fees (by DJ [VA]) Feb 24, 2021 9:08 AM
Lame LL Fees (by plenty [MO]) Feb 24, 2021 10:22 AM
Lame LL Fees (by Robert J [CA]) Feb 24, 2021 10:30 AM
Lame LL Fees (by Busy [WI]) Feb 24, 2021 10:49 AM
Lame LL Fees (by 6x6 [TN]) Feb 24, 2021 11:22 AM
Lame LL Fees (by J [FL]) Feb 24, 2021 11:44 AM
Lame LL Fees (by Busy [WI]) Feb 24, 2021 12:24 PM
Lame LL Fees (by Ray-N-Pa [PA]) Feb 24, 2021 1:39 PM
Lame LL Fees (by Busy [WI]) Feb 24, 2021 2:04 PM
Lame LL Fees (by Busy [WI]) Feb 24, 2021 2:28 PM
Lame LL Fees (by Ray-N-Pa [PA]) Feb 24, 2021 4:33 PM
Lame LL Fees (by Nicole [PA]) Feb 24, 2021 6:22 PM
Lame LL Fees (by MikeA [TX]) Feb 24, 2021 10:21 PM
Lame LL Fees (by Hoosier [IN]) Feb 25, 2021 2:07 AM
Lame LL Fees (by J [FL]) Feb 25, 2021 9:52 AM
Lame LL Fees (by dave [CA]) Feb 25, 2021 3:11 PM
Lame LL Fees (by BRAD 20,000 [IN]) Feb 26, 2021 12:50 AM
Lame LL Fees (by Nellie [ME]) Feb 28, 2021 10:51 PM
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Lame LL Fees (by Ray-N-Pa [PA]) Posted on: Feb 24, 2021 8:42 AM
So in mid December I had a small piece of gutter that came down and cracked a picture window at the front of a single family house. Stuff like this happens so I called my go to window repair shop.
I am told that they are running behind and they will get to it when they can. First week of January I call back - let the shop know that the residents whom have been there over a decade are still waiting for the window to get measured up and replaced.
First week of February comes around - I check in with the resident during my semi annual visit. Sure enough - I am blown off again. I let the vendor know that this is total bull crap.
Well yesterday I got a quote - the glass will be only $295 installed. I was then offered expedited service for a "$75" more. I typically don't blow a gasket - but this time I made an exception. I first called the resident (got VM). I don't think we are going to be using that company after that B S upsell attempt. I have a Amish window maker that do this job but he prefers larger jobs.
So I am wondering what other lame fees that we as landlords get charged - or "offered"
Fire AWAY --24.154.xx.x
Lame LL Fees (by S i d [MO]) Posted on: Feb 24, 2021 9:05 AM
I don't consider that a lame fee. It's a fee, just like any other. Want to jump the line? Pay more. Amusement parks figured that one out about 10 years ago...
I do the same with my "expediated Security Deposit return" fee. $50 gets it to you in 10 days or less vs. waiting 30 days.
Like anything in this wonderful capitalist, free-market economy, take it or leave it.
Lame LL Fees (by DJ [VA]) Posted on: Feb 24, 2021 9:08 AM
So, if they can get it in under 3 months, that's "expedited"?
Lame LL Fees (by plenty [MO]) Posted on: Feb 24, 2021 10:22 AM
i would be taken back a bit by that offer also. however since I've waited all this time and endured all this weather I would not want to pay more and still wait! However I have read that window orders are far behind and it could be another 3 months before you are even in the front of the line with such a low fee to be put there! --172.58.xxx.xxx
Lame LL Fees (by Robert J [CA]) Posted on: Feb 24, 2021 10:30 AM
I had all of the windows replaced in a rental property that I owned forever (over 35 years) and was doing a complete remodeling. I had been solicited by a large window manufacturer that has their own installation team in southern California, I'm also a licensed contractor and they wanted all of my window business.
I had a lockbox on the property and showed up after they came and left. After examining all of the windows I noticed the drain slots normally placed along the lower window frames were missing. Someone had forgotten at the factory to program the machine to mill in those drain slots.
So I called the window manufacturer and voiced my concerns. Soon the rain was stating and without those drains, any water falling into the window tracks would eventually leak into the house. They told me their installation TEAM was going on a 2 week holiday and that maybe NEXT month they could get around to seeing what the problem was. I then sent an email with HD pictures of the windows without drains, to them. I told them there is no question what the problem was.
Either they repair or replace the windows before the rain, or face the liability for damage to my interior walls. Reminding them of the standard damage to a $750,000 property is 10%, or $75,000! Standard meaning the time, damage and lost rent.
So the window manufacturer sent their in house guy who had a portable cutter to mill the window frame in place, making drain slots. They sent him via the next flight out to Los Angles and rented him a truck. Two days after our phone call/conversation, the repairs were done.
While on the phone with the companies general manager, I called the publisher of a Trade Magazine where this window company advertises, asking them if they would publish an article on warranty's and service. This got the window manufacturer from saying weeks to days for the repair.
Lame LL Fees (by Busy [WI]) Posted on: Feb 24, 2021 10:49 AM
Don’t think it’s a LL fee, or a female fee ( other thread) or a —— fee. Prices have gone up at the local supplier ( apparently there was a virus, and supply chains have changed....). Then, for some reason, people all decided to stay at home...for a year... with nothing to do, no where to go. And, for some reason, they wanted a home office. Or a pool, or a hockey rink, or a deck, or a fireplace. Or ALL of it.
And then, because people.....for some reason.....have their kids home from school, so, if they can, parents stay home and try to muddle through helping first graders type long sentences with correct spelling, lest the lovely computer program the um..school district ...uses says the child ( in FIRST GRADE!!!) spelled things wrong.
Help Wanted signs have been cropping up everywhere, cuz apparently parents would rather help their children learn than just stuff them in daycare. ( lovely governor in our state says day care shouldn’t help students with distance learning....)
And what is that bunch of blokes in the District of Choas talking about? Reparations and Fight for fifteen! Talk about trying to create a permanent underclass!
What an upside down world! --70.92.xxx.xxx
Lame LL Fees (by 6x6 [TN]) Posted on: Feb 24, 2021 11:22 AM
I get that frustration and I would feel the same way.
However, this is why I do everything that I can myself but of coarse that takes time. In terms of a large picture window that would be difficult to do by yourself.
It looks to me like if these companies are so far backed up that they would hire help but then again finding people to work could be part of the problem. --73.120.xx.xxx
Lame LL Fees (by J [FL]) Posted on: Feb 24, 2021 11:44 AM
I had someone come to do move some electrical in a bathroom that was in one of those bulkheads above the shower because that bulkhead was being torn out too.
After he did the work he spent time writing up a "proposal" to install hardwired CO2/smoke detectors throughout the house for $1200!! I interrupted him and told him I would never consider doing such a thing but he continued his spiel.
It annoys me to think that some new landlord might fall for this. This company always seems to try to upsell on something. Must be company policy. --72.188.xxx.xxx
Lame LL Fees (by Busy [WI]) Posted on: Feb 24, 2021 12:24 PM
A bit off topic, but, to 6x6’s point of DIY~
Whenever I had a company replace a whole house full of windows, IF there was a large picture window in the living room, I had them replace that with three evenly sized double-hungs.
Now, if there is damage, whether tenant-induced, neighborhood-induced, or even klutzy landlord-induced, it is much easier and cheaper to either DIY, or have it done. Only one smaller sash, rather than the full window.
I never understood the reasoning behind the large fixed plate of glass in a living room, with either no small side windows, OR two dinky side windows right behind the drapery stack (drapery stack= where the drapery is collected when drapery is in open position. ) At least not in a home in the city, with neighbors close nearby. With three evenly sized, openable windows, tenants can open the drapery just a smidge, still get some ventilation through the center window, but not have the window wide open for the creepy neighbor to see all. ( y’all might not have creepers in your area. *grin* )
Evenly-sized living room windows is more of a 1940s look, then again from about 1970 on with casements. The big living room picture window is very 1950-1960s, but I am seeing many homeowners with fifties-sixties ranches switching to evenly sized casements or double-hungs. --70.92.xxx.xxx
Lame LL Fees (by Ray-N-Pa [PA]) Posted on: Feb 24, 2021 1:39 PM
I consider the fee lame in that it took several months to just get a quote - so offering speed up service after waiting three months....is in poor taste.
What are the other fees that landlord pay. --24.154.xx.x
Lame LL Fees (by Busy [WI]) Posted on: Feb 24, 2021 2:04 PM
So, the window company only charges landlords this fee?
To me a ridiculous fee would be those charged only to landlords, not to other customers, other homeowners. For instance, for a few short years, my city had an inspection of non-owner occupied properties after purchase. If exterior items were not repaired in XX amount of time, to inspector’s satisfaction, there could be fines. Totally arbitrary how fines were assessed. No inspection for owner occupied homes in same neighborhoods. Inspectors seemingly had no special training, knowledge, or skills in construction. Program was eliminated, thankfully, because it was a waste. --70.92.xxx.xxx
Lame LL Fees (by Busy [WI]) Posted on: Feb 24, 2021 2:28 PM
BTW, glaziers are the people cutting plexiglass by the semi truckload. So, next to mask makers, they are probably the ‘most slammed’ business since C-19 hit our shores.
I’d say asking only $75 to expedite is cheap! Even after three months.
We had a window repaired by our local glaziers, oh, sometime last spring. Just for a rarely used sunroom, so no rush. Always a very efficient operation, the window shop was busier than I ever saw. If I recall, they were turning away business, when possible. I cannot imagine how long the wait is now. --70.92.xxx.xxx
Lame LL Fees (by Ray-N-Pa [PA]) Posted on: Feb 24, 2021 4:33 PM
I am not sure if this fee only applies to LLs. I feel confident that the delay in getting the estimate was due to the place being a rental. --24.154.xx.x
Lame LL Fees (by Nicole [PA]) Posted on: Feb 24, 2021 6:22 PM
If offered the expedited fee at the beginning I wouldn't have blinked... probably would have paid it too. After all t his time, I'd tell them to pound sand because I'd have gotten the window from someone else after the second week of no firm response from them.
I ordered a lot of custom sized windows the beginning of December and they showed up middle of January... and I didn't need to pay for expediting. Of course, he still hasn't installed them but that may be because he knows my time line on that building. --72.70.xxx.xxx
Lame LL Fees (by MikeA [TX]) Posted on: Feb 24, 2021 10:21 PM
There is a large HVAC/Plumbing contractor here that offers a "membership". You get a price discount with their membership and they upsell everything they can. Their membership price is 2-3X what my small time plumber charges. It's interesting how many people flock to this business though, I have a friend that paid over $15K for a newly HVAC unit before I told him what it should have cost. His fear of inferior work cost him a small fortune.
I think these tactics are going to become the new normal for many trades people as they see the cash that is generated by these practices at the big companies. --68.10.xx.xxx
Lame LL Fees (by Hoosier [IN]) Posted on: Feb 25, 2021 2:07 AM
I see your point about it being a lame fee, but not specifically a LL lame fee. Any normal customer that's not a LL would have had a different experience?
Typically we as LLs get some benefits. Discounts at Lowes, preferential shipping terms, free rental of insulation blowers if not buying much insulation, and so on. --99.92.xxx.xxx
Lame LL Fees (by J [FL]) Posted on: Feb 25, 2021 9:52 AM
There is one of those companies here. They claim to provide expedited service for their members on weekends, etc. for repairs. This is also one of those companies that claims to be able to do every kind of trade.
They have a radio show that runs every Sat. morning here. A caller had just bought a house built in the '70s and was concerned that copper pinhole leaks could happen in the future. The company radio host advised him to get a water softening system and said they could install it for between 3K and 5K. It seems to me the damage could already be done and this person would be better off just paying 3K for a repipe with PEX and be done with the problem forever, or waiting to see if it actually happens before spending all that money.
I was surprised that they would blatantly try to rip someone off on a radio program like this. --72.188.xxx.xxx
Lame LL Fees (by dave [CA]) Posted on: Feb 25, 2021 3:11 PM
-- doctors are adding annual '''consierge'''memberships to their practices.
-- home warranty companies are basically charging an annual fee for coverage that doesn't exist and maybe you'll get expedited service call time for upcharged repair
-- auto repair warranties for older cars
-- free mounting valves and balance for a set of four overpriced tires
-- AAA membership if you break down or have a flat tire
if you don't like the way that company does business, hike on down da street to the next guy --172.250.xx.xxx
Lame LL Fees (by BRAD 20,000 [IN]) Posted on: Feb 26, 2021 12:50 AM
I know you don’t rattle easily.
There comes a time when a good resident and a good vendor are no longer good. Time to shop around.
I wonder if this fee was a standard answer by a receptionist or the person you normally deal with.
My guy came out the next day to measure but I had to wait several weeks because “thermopane window manufacturing for replacements is not essential”.
Fees: I registered for our court’s e-file system because the courthouse is closed to the public. They add a 7 cent e-file fee each time. The website brags they have e-file 1.3 million documents, that’s an extra $91,000.
Indiana property tax is 1% of assessed value for owner occupied, minus homestead exemption/ discounts etc. Investment houses pay 2% with no discounts. This equates to my rentals paying 4-5 times as much in property taxes as the house next door.
The city will pick up a piece of furniture every week (52 stops a year) but will not do a one time pick up a move out pile from a rental.
Lame LL Fees (by Nellie [ME]) Posted on: Feb 28, 2021 10:51 PM
Carpet installation by HD (and probably Lowe’s, too). You have 1 apartment carpeted but you get charged differently than if it is your residence. If it was your upstairs apartment in an owner occupied building you would still be charged differently. I have only one apartment that I have any carpet in so it isn’t as bad, but the next time it needs some I am going to check out Carpet 1 instead. We also have a place that does discount stuff, but it is hit or miss on what you can find. --70.20.xx.xx
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