--73.102.xxx.xxx

Good info. So what will you do as your policy now? Obviously ask for validation, but if they provide one of these online things...do you just tell them that's insufficient? If they ask you what documentation you recommend, what would you tell them? --99.92.xxx.xxx

They specifically claim they don’t do that. What feedback did they give you when you questioned them about it? What you described totally goes against what they advertise so that is concerning.. --216.186.xxx.xx

I wonder if they have been sued. --73.120.xx.xxx

Like Lisa asked, I would like to know what customer service said about your situation. It would be worth a follow-up conversation before abandoning this tool I believe. --70.178.x.xx

So it doesn’t sound like this is the norm for them. I’d like to know their explanation. --216.186.xxx.xx

I attempted to set myself up for petscreening but I couldn't figure out how their interface worked and finally gave up. --72.188.xxx.xxx

So some poor landlord got stuck with an awful tenant because they had paid a screening service that did a crappy job. --76.178.xxx.xxx

The emotional support issues can sometimes require some delicate dodging around to stay on the legal side of the issue. If the pet service only has access to pet information, it is limited in what they can do. --76.178.xxx.xxx

We just had a student ask to add a new dog to their apartment. The isolation due to the pandemic is making the students really up their pet requests. --67.43.xxx.xxx

Brad, I would call (??) Birdy, is his name. Sales Manager. Find out the scoop? --50.82.xxx.xxx

I also would like to hear Brads follow-up, I know WMH has praised this service and had very good results in the past, so I’m curious at to if this is a change in policy, or an over-site that Petscreening.com will address. --74.74.xxx.xx

A way to filter them out. If your town/city requires dogs be registered, have them proof that the dog is registered with the town/city. Registering a dog with the town/city comes with its own requirements. A majority of dog owners don't register their dogs. Therefore you are not discriminating them, you are enforcing a law. --209.6.xxx.xx

--68.229.xxx.xxx

Advantage does NOT work here! --50.82.xxx.xxx

What is a scooter test? --75.11.xx.xx

--96.40.xx.xx

Advantage doesn’t work here anymore either....only the oral medication seems to do the trick. That requires a prescription. --216.186.xxx.xx

BRAD --73.102.xxx.xxx

I just don't get the ESA and Service dogs requests that you all seem to get. I've had a very few, but the people never qualified for a host of other reasons so the pet thing never came up at all anyway. --50.82.xxx.xxx

--67.209.xxx.xx

--67.209.xxx.xx

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I changed my policy on that. I just upped my rents and maxed out my security deposits and everyone pays, pets or not. --50.82.xxx.xxx

I seldom get those requests either. The last one asked and I said, sorry, no dogs in multi unit buildings. Then she remembered that her pit bull was emotional support. I told her I'd need paperwork. She asked what and I said to send me what she had and I'd check into what was "legally required" as I wasn't sure. Never received anything nor heard from her again. --72.70.xxx.xxx

With the lead inspections starting to show more outside than in, no more animals because the lead risk is too high - sell them the home or cut contact. --76.188.xxx.xxx

Barb[MO] has a dog named Scooter and , if I understand correctly, she takes him with her to see how well the other dogs react to him. --73.120.xx.xxx

My disabled senior citizen mother is being harassed by Petscreening.com. SHe has been renting from the same owner/management group for almost 30 years. She has always had 2 esa's. Currently, she has been denied 10 times, as Petscrfeening is asking for personal information pertaining to her disabilities. The management group is not stepping in, using this petscreening as a vice to keep animals out of their units. I am her documented live in aid/caregiver. Her disabilities are no secret. Today she received a letter in the mail from housing (she is also on a section 8 housing voucher) stating that she needs to communicate with management as to when she will be signing her lease that isn't even due until Feb 28, 2022. We have filed suit against the management group, Petscreening.com. and intend on filing on the local housing authority as well. I use to manage apartment communities up until I left the industry in 2017. I know exactly how these people treat their residents. I left due to corporate wanting me to lie for them. All 3 companies I worked for did this. I have already informed our local news channels that once we have a court date, they are all invited. --73.240.xxx.x

My disabled senior citizen mother is being harassed by Petscreening.com. SHe has been renting from the same owner/management group for almost 30 years. She has always had 2 esa's. Currently, she has been denied 10 times, as Petscrfeening is asking for personal information pertaining to her disabilities. The management group is not stepping in, using this petscreening as a vice to keep animals out of their units. I am her documented live in aid/caregiver. Her disabilities are no secret. Today she received a letter in the mail from housing (she is also on a section 8 housing voucher) stating that she needs to communicate with management as to when she will be signing her lease that isn't even due until Feb 28, 2022. We have filed suit against the management group, Petscreening.com. and intend on filing on the local housing authority as well. I use to manage apartment communities up until I left the industry in 2017. I know exactly how these people treat their residents. I left due to corporate wanting me to lie for them. All 3 companies I worked for did this. I have already informed our local news channels that once we have a court date, they are all invited. --73.240.xxx.x

Thanks for sharing Brad!! As always very good info. --98.216.xx.xxx

Pet screening is harassing me as well stating they need more documentation as to what my disabilities are. How do I go about filing suit against the management company, pet screening and whoever else? --76.134.x.xxx

Hahaha poor Jamie. Go cuddle your “ESA” isn’t that what it’s there for? --172.58.xxx.xxx

Each ESA has to provide a different service - you can't require 10 dogs for anxiety alone. And each letter is only good for one year. --50.82.xxx.xxx

Petscreening.com is a complete scam. They make your tenants sign up with a credit card and then continue to bill them annually making it almost impossible to cancel. No live customer service and a website designed by a third grader. If you don't want to hear from your tenants in year 2 and beyond don't use these frauds --184.166.xx.xxx