 IT Help (by 6x6 [TN]) Aug 19, 2019 12:57 PM
 IT Help (by 6x6 [TN]) Aug 19, 2019 1:11 PM
IT Help (by J [FL]) Aug 19, 2019 1:16 PM
IT Help (by RB [MI]) Aug 19, 2019 1:25 PM
IT Help (by 6x6 [TN]) Aug 19, 2019 1:35 PM
IT Help (by J [FL]) Aug 19, 2019 1:58 PM
IT Help (by AllyM [NJ]) Aug 19, 2019 2:24 PM
IT Help (by myob [GA]) Aug 19, 2019 2:35 PM
IT Help (by myob [GA]) Aug 19, 2019 2:35 PM
IT Help (by 6x6 [TN]) Aug 19, 2019 2:43 PM
IT Help (by myob [GA]) Aug 19, 2019 2:51 PM
IT Help (by 6x6 [TN]) Aug 19, 2019 3:39 PM
IT Help (by J [FL]) Aug 19, 2019 3:59 PM
IT Help (by 6x6 [TN]) Aug 19, 2019 4:23 PM
IT Help (by Live The Dream [AZ]) Aug 19, 2019 4:36 PM
IT Help (by 6x6 [TN]) Aug 19, 2019 4:45 PM
IT Help (by AllyM [NJ]) Aug 19, 2019 5:19 PM
IT Help (by Roy [AL]) Aug 19, 2019 5:54 PM
IT Help (by 6x6 [TN]) Aug 19, 2019 6:06 PM
IT Help (by RentsDue [MA]) Aug 19, 2019 6:31 PM
IT Help (by Landlord ofthe Flies [TX]) Aug 19, 2019 6:32 PM
IT Help (by Pat [VA]) Aug 19, 2019 8:35 PM
IT Help (by fred [CA]) Aug 20, 2019 12:03 AM
IT Help (by myob [GA]) Aug 20, 2019 7:19 AM
IT Help (by Rob [MA]) Aug 20, 2019 7:46 AM
IT Help (by Steve [TN]) Aug 20, 2019 8:19 AM
IT Help (by 6x6 [TN]) Aug 20, 2019 2:19 PM
IT Help (by Rob [MA]) Aug 20, 2019 5:31 PM
IT Help (by 6x6 [TN]) Aug 20, 2019 6:53 PM
IT Help (by Steve [TN]) Aug 21, 2019 8:59 AM
IT Help (by 6x6 [TN]) Aug 21, 2019 1:59 PM
IT Help (by Wilma [PA]) Aug 21, 2019 4:23 PM
IT Help (by 6x6 [TN]) Aug 21, 2019 4:33 PM
IT Help (by Steve [TN]) Aug 22, 2019 8:24 AM
IT Help (by Robert J [CA]) Aug 27, 2019 1:14 PM
IT Help (by John... [MI]) Aug 27, 2019 7:59 PM
IT Help (by 6x6 [TN]) Aug 28, 2019 5:44 PM
IT Help (by dino [CA]) Aug 29, 2019 1:18 AM
IT Help (by 6x6 [TN]) Aug 29, 2019 9:47 PM
IT Help (by J [FL]) Aug 30, 2019 8:51 PM
IT Help (by 6x6 [TN]) Sep 5, 2019 5:26 PM
IT Help (by JB [OR]) Sep 5, 2019 9:03 PM
IT Help (by 6x6 [TN]) Sep 5, 2019 10:01 PM
IT Help (by cjo’h [CT]) Sep 11, 2019 2:27 AM
IT Help (by Cjo’h [CT]) Sep 11, 2019 2:32 AM
IT Help (by JKJ [MA]) Sep 11, 2019 7:39 AM
IT Help (by Cjo’h [CT]) Sep 16, 2019 3:19 AM
IT Help (by 6x6 [TN]) Posted on: Aug 19, 2019 12:57 PM
Message:
I need help getting logged into my computer. I am currently on another device. I don't know what happened but now my computer is not recognizing my password to log on. It is my desktop computer I have all my work on. I don't know if it matters or not but it is Windows 7 Pro. Can anyone tell me how to get around this and get on my computer and reset the password. Thank you for your help. --73.120.xx.xxx |
IT Help (by 6x6 [TN]) Posted on: Aug 19, 2019 1:11 PM
Message:
When I put my password in and hit the arrow to enter instead of logging me on it says The User Profile Service service failed the login. User profile cannot be loaded. --73.120.xx.xxx |
IT Help (by J [FL]) Posted on: Aug 19, 2019 1:16 PM
Message:
There should be two different Windows accounts on a desktop -- Owner and Admin, I believe. Try entering through Admin, there may not be a password set for Admin and you may be able to get on that way. --72.188.xxx.xxx |
IT Help (by RB [MI]) Posted on: Aug 19, 2019 1:25 PM
Message:
IT Help (by 6x6 [TN]) Posted on: Aug 19, 2019 1:35 PM
Message:
I have tried rebooting and it doesn't help. When the computer boots up and goes to the login page it is asking for password and will not let me login any other way. --73.120.xx.xxx |
IT Help (by J [FL]) Posted on: Aug 19, 2019 1:58 PM
Message:
Are you sure NumLock or CapsLock is not on when you type your password? --72.188.xxx.xxx |
IT Help (by AllyM [NJ]) Posted on: Aug 19, 2019 2:24 PM
Message:
Windows 7 is really old. This sounds like a job for Geek squad if the num lock is not on as J Fl says --173.61.xxx.xx |
IT Help (by myob [GA]) Posted on: Aug 19, 2019 2:35 PM
Message:
when you reboot-- hit the F 5 key as computer is rebboting (google which key it is) then go to safe mode-- reboot to a day youu know is one you didn't have any problem. like 5 days ago. --99.103.xxx.xxx |
IT Help (by myob [GA]) Posted on: Aug 19, 2019 2:35 PM
Message:
when you reboot-- hit the F 5 key as computer is rebboting (google which key it is) then go to safe mode-- reboot to a day youu know is one you didn't have any problem. like 5 days ago. --99.103.xxx.xxx |
IT Help (by 6x6 [TN]) Posted on: Aug 19, 2019 2:43 PM
Message:
I already thought the caps lock might be the problem and when I hit the button it showed caps lock on on the screen so I know that was not the problem. I will try rebooting and hit the F5 key --73.120.xx.xxx |
IT Help (by myob [GA]) Posted on: Aug 19, 2019 2:51 PM
Message:
do a google search on how to reboot window7 and safe mode --99.103.xxx.xxx |
IT Help (by 6x6 [TN]) Posted on: Aug 19, 2019 3:39 PM
Message:
I tried restarting and that didn't work so I turned off the power switch on the back of the computer and let it sit a minute and then turned it back on. I then turned the computer on and when it got to the boot page I held down F5 until the safe mode option popped up. It started in safe mode but was asking for the password. I thought I was still in trouble but oddly enough it accepted it. Go figure? I went to recovery and recovered . Now I am up and running and am going to the computer. Thank you all very much. I really do learn so much here. --73.120.xx.xxx |
IT Help (by J [FL]) Posted on: Aug 19, 2019 3:59 PM
Message:
Great news...
We're all so dependent on computers nowadays that it can be a huge crisis when they don't work suddenly
--72.188.xxx.xxx |
IT Help (by 6x6 [TN]) Posted on: Aug 19, 2019 4:23 PM
Message:
Yeah, I am not very tech savvy. I am learning a lot more tech or computer things since being on this forum then I have my whole life. I have a long way to go to learn all of the things I need to but I will get there eventually. --73.120.xx.xxx |
IT Help (by Live The Dream [AZ]) Posted on: Aug 19, 2019 4:36 PM
Message:
This is why I moved to a one story house. Now when I throw the darn things out the window I can go pick them up in one piece when I calm down! ;) --47.216.xx.xxx |
IT Help (by 6x6 [TN]) Posted on: Aug 19, 2019 4:45 PM
Message:
LOL. If you get really tired of it you can bury them in the desert. --73.120.xx.xxx |
IT Help (by AllyM [NJ]) Posted on: Aug 19, 2019 5:19 PM
Message:
I have two laptops so if one gets in trouble I can do a google search on the other one to try and find some information. Can't look up info if the computer won't let a person log in. I looked for a solution for you but the sites I found all wanted me to sign in and looked suspicious. --173.61.xxx.xx |
IT Help (by Roy [AL]) Posted on: Aug 19, 2019 5:54 PM
Message:
I always keep 2 back-up computers over in the corner just in case this happens to me. --68.63.xxx.xxx |
IT Help (by 6x6 [TN]) Posted on: Aug 19, 2019 6:06 PM
Message:
Thank you AllyM for your troubles. I am up and running now. I used my wife's ipad to post here for answers.
Roy, good idea.
--73.120.xx.xxx |
IT Help (by RentsDue [MA]) Posted on: Aug 19, 2019 6:31 PM
Message:
Back up what you need. Your computer is on its way out once it starts doing that. --71.10.xxx.xxx |
IT Help (by Landlord ofthe Flies [TX]) Posted on: Aug 19, 2019 6:32 PM
Message:
Now that you've had your IT near death experience, it's time to evaluate your backup process or adopt one. --108.69.xxx.xxx |
IT Help (by Pat [VA]) Posted on: Aug 19, 2019 8:35 PM
Message:
We came back early from the beach because my laptop died after it did updates..... it is really old. I hate Windows 7 now, it is causing all kind of problems so I am getting a new laptop. Still have it here on my desktop, but it is always freezing up and telling me it isn't responding due to a long running script. Yuck
I feel like I have to have it so tenants can message me when we are gone from home. --71.219.xx.xx |
IT Help (by fred [CA]) Posted on: Aug 20, 2019 12:03 AM
Message:
6,
At this point you shouldn't trust this computer any longer.
First chance you have, upgrade. --99.59.x.xxx |
IT Help (by myob [GA]) Posted on: Aug 20, 2019 7:19 AM
Message:
6x6 I thought the F5 would do it. Your welcome.
--99.103.xxx.xxx |
IT Help (by Rob [MA]) Posted on: Aug 20, 2019 7:46 AM
Message:
Im sorry to hear. Computers have caused great pain in my marriage in the past.
This is exactly why everything I do is cloud based now.
I'm not a computer person. Bought a $175 HP chromebook.
Google drive for tenants files- cloud
Buildium- cloud
Dotloop- cloud
Email
Chromebook has an issue toss in trash and get another for $175. --99.203.xx.xxx |
IT Help (by Steve [TN]) Posted on: Aug 20, 2019 8:19 AM
Message:
6x6, glad you're computer is back. But, do use this as a motivator to plan your next action.
As others have said, make sure your data is backed up. Preferably to somewhere physically not where your computer is. Like a cloud-based service such as Google Drive and plenty of others.
Windows 7 was a very good operating system, but it is many years old with very limited support from Microsoft. It also indicates that your PC is *old*. Time to get a new one.
If you don't run "special" programs on your computer, consider the advice Rob [MA] gave you: Look into a Chromebook. You can run anything that is web-based. There are free word processing, spreadsheet, etc. web services out there that will do everything Microsoft Office will do. And you will stay automatically backed up.
I am an IT professional by trade. My home computer is a Chromebook. --68.156.xx.xx |
IT Help (by 6x6 [TN]) Posted on: Aug 20, 2019 2:19 PM
Message:
Thank you all for your time and suggestions. I will have to see if I can get my wife to help me get things saved to a disk for now. That is actually another problem with this computer is the part that you put the disk in has something going on with it to where the computer does not recognize it and I can pull the side off of the computer and unplug it and plug it back in and then it works until the computer is shut down, or at least that is the way it has been in the past. We hardly ever need it so it hasn't been a big deal.
Pat, I am not very knowledgeable about computers and get a little worried about me messing something up but I love this windows7 pro. Every time there is an update from microsoft or the internet server the computer has issues for a little bit but if I do a scan then things usually are fine after that. I think the problem is not necessarily the age of the computer itself as much as it is that it becomes incompatible with newer software and internet servers. I noticed my outdated model phone is the same way. For this reason I do not like any tech. That and I still need to learn how to use it.
myob, Is there anything you can not fix? LOL. Air craft to computers!
Rob and Steve, are those cloud back up systems safe from ID theft. I would be concerned about hackers or something. I am assuming you can access it from any device since it is web based? Is a Chromebook the same as a laptop?
All that being said, I do have a laptop I bought about a year ago that was on sale for around $200. It is a Dell and has Windows10. I don't deal with it very often because it confuses my little brain right now,LOL. Windows7 I am just getting used to so I like using my desktop computer. I will need to figure out how I can transfer my work over. I like this laptop because it has a place for a disk and I noticed a lot of the new laptops do not have that so any disk I have with programs or anything on them I would not be able to use. This is probably why it was on sell because it is an outdated model. In the end I need to find the time to learn Windows10(who knows I might end up liking it)and a laptop. --73.120.xx.xxx |
IT Help (by Rob [MA]) Posted on: Aug 20, 2019 5:31 PM
Message:
It's a regular computer but has (Steve jump in here anytime) a limited amount of storage. More than enough for a Landlord business especially if you use cloud based storage such as Google Drive, which is free.
Think of it as your file cabinet. Leases, ins, photos everything.
It's like putting your money in the bank instead of your mattress. Then someone breaks in, fire, lost, break, airport loses it whatever your computer and your life is not over. Just go to Best Buy and grab one off the shelf and resume business.
Money stays in the bank.
Files, docs, accounting ect stays at the company holding (Google) it. Cloud based is a term for it. --99.203.xx.xxx |
IT Help (by 6x6 [TN]) Posted on: Aug 20, 2019 6:53 PM
Message:
thanks Rob --73.120.xx.xxx |
IT Help (by Steve [TN]) Posted on: Aug 21, 2019 8:59 AM
Message:
Rob did a good job explaining a Chromebook.
As far as identity theft issues … Everything, and I mean everything, that is in any way connected to the internet is at some risk of security breach.
The major cloud-based (web-based) backup services are probably much more secure than any data residing on your PC/MAC/etc. One thing that helps make cloud-based back ups secure is using a complex password. Not 123password or, since you live in Knoxville, GoVols1 or stuff like that. Also, systems that use 2-factor authentication are way more secure than just a password. --68.156.xx.xx |
IT Help (by 6x6 [TN]) Posted on: Aug 21, 2019 1:59 PM
Message:
Thanks Steve. --73.120.xx.xxx |
IT Help (by Wilma [PA]) Posted on: Aug 21, 2019 4:23 PM
Message:
6x6 - Support ends for Window 7 in January. So get yourself acquainted with that Windows 10 laptop and start transferring files. There's no point to trying to install Windows 10 on that older hardware, it's very doubtful that it could handle the file sizes nowadays.
Support ending means that you will soon find that programs like Adobe and browsers like Firefox and Chrome, and anti-virus programs like McAfee will all stop updating for Windows 7 very soon. You have a very nice dinosaur, unfortunately.
Start that switchover today, or as soon as you possibly can, before you being to have more glitches. (Take it from someone who had to switch over from Windows Vista last year!) --151.197.xxx.xxx |
IT Help (by 6x6 [TN]) Posted on: Aug 21, 2019 4:33 PM
Message:
Thank Wilma I am trying to find information online for how to use Windows 10. I played around a little on my laptop today to try and get familiar with it. The good thing about my desktop computer is that it is custom built and I had it built with 6gb of ram and 1tb of memory all of which I have barely used up so I should be able to make it work with Windows 10. I paid about $1200 several years ago to have it built. I also have virtual windows xp on it but I never use it.
Do you like Windows 10? --73.120.xx.xxx |
IT Help (by Steve [TN]) Posted on: Aug 22, 2019 8:24 AM
Message:
Windows 10 is pretty good. I think it's roughly as good as Windows 7. XP was the best, but those days are over and will not likely return. --68.156.xx.xx |
IT Help (by Robert J [CA]) Posted on: Aug 27, 2019 1:14 PM
Message:
I had a master computer designer/programmer transfer my Windows 7 files to my new Windows 10 Computer. --47.156.xx.xx |
IT Help (by John... [MI]) Posted on: Aug 27, 2019 7:59 PM
Message:
Note that, if you want to, you can very likely still upgrade that Win7 Pro desktop to Win10 Pro for free. Technically, the "free" upgrade program ended a while ago, but MS didn't actually stop it from still working.
6GB of RAM is a little light, sure, 8GB would be preferable as a minimum -- but it'll likely run just fine.
See: www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/
- John...
--96.40.xx.xx |
IT Help (by 6x6 [TN]) Posted on: Aug 28, 2019 5:44 PM
Message:
Thank you Robert J and John, I just Googled the requirements for Windows 10
Microsoft lists the Windows 10 minimum hardware requirements as:
Processor: 1 gigahertz (GHz) or faster processor or SoC.
RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit.
Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS.
Graphics card: DirectX 9 or later with WDDM 1.0 driver.
Display: 800x600.
I have a 64-bit system, 6 GB of RAM, and 1 TERA bite of hard drive. Looks like I have processor of 2.80GHz but I do not know what my graphics card is. I am trying to remember but when microsoft sent an update message to the computer(about a year ago)that I could change over to Windows 10 ,I think it said this computer was capable.
However when I had this computer built they never gave me the disk to load Windows 7 and so I don't know that I want to loose Windows 7. --73.120.xx.xxx |
IT Help (by dino [CA]) Posted on: Aug 29, 2019 1:18 AM
Message:
Computers are great but to rephrase Ronald Reagan's great quote regarding the Soviets of "Trust, but Verify"; when it comes to computers: "Trust with your whole business, BUT have a paper hard copy of at least the most important stuff".
I believe that not even Google's cloud or Microsoft's cloud or Amazon's cloud should be relied on with total trust.
--142.129.xxx.x |
IT Help (by 6x6 [TN]) Posted on: Aug 29, 2019 9:47 PM
Message:
I tend to agree with you dino. Thank you --73.120.xx.xxx |
IT Help (by J [FL]) Posted on: Aug 30, 2019 8:51 PM
Message:
I was scared of upgrading to Windows 10 because of the horror stories from a few years ago, but when I finally did it earlier this year it was mostly painless. --72.188.xxx.xxx |
IT Help (by 6x6 [TN]) Posted on: Sep 5, 2019 5:26 PM
Message:
Thank you J. For some reason I am not getting notified when someone post on this thread. --73.120.xx.xxx |
IT Help (by JB [OR]) Posted on: Sep 5, 2019 9:03 PM
Message:
6x6, I believe notifications are discontinued after a week past original post. --24.20.xxx.xxx |
IT Help (by 6x6 [TN]) Posted on: Sep 5, 2019 10:01 PM
Message:
Thanks JB. Maybe I should go back and check some older post. --73.120.xx.xxx |
IT Help (by cjo’h [CT]) Posted on: Sep 11, 2019 2:27 AM
Message:
As a masterCarpenter,that’s why I still like the old yellow 8 and a half by 17” pad and the Biro,still hard to beat............Charlie............. --32.214.xxx.xx |
IT Help (by Cjo’h [CT]) Posted on: Sep 11, 2019 2:32 AM
Message:
Trouble is,Staples has shuttered their local store,what do I do then?...................Cjo’h......................... --32.214.xxx.xx |
IT Help (by JKJ [MA]) Posted on: Sep 11, 2019 7:39 AM
Message:
Charlie I haven’t heard anyone call a pen a “Biro” other than my grandfather, Interestingly enough he was from Tuam. --174.199.x.xxx |
IT Help (by Cjo’h [CT]) Posted on: Sep 16, 2019 3:19 AM
Message:
JKJ,the Biros were very popular around Derry when they first came out,made by someone in Italy, took the country by storm.The club here took a couple of Junior GAA teams to play all over Ireland away back,We were able to finagle our way and go along with them,spent a few days in Outherard,my Son -in Law is from Balinasloe,they now hold sway in Weymouth We took a trip up to Ontario a few weeks ago,He was the chauffeur,I didn’t stop him........Charlie............. --74.113.xxx.xx |
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