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Fraud (by Jason [MI]) May 9, 2019 4:19 PM
       Fraud (by Jason [MI]) May 9, 2019 4:20 PM
       Fraud (by Landlord ofthe Flies [TX]) May 9, 2019 4:40 PM
       Fraud (by Deanna [TX]) May 9, 2019 4:44 PM
       Fraud (by Jason [MI]) May 9, 2019 4:45 PM
       Fraud (by Steve [MA]) May 9, 2019 6:47 PM
       Fraud (by razorback_tim [AR]) May 9, 2019 7:01 PM
       Fraud (by Kurt [MI]) May 9, 2019 7:50 PM
       Fraud (by AllyHM [NJ]) May 9, 2019 9:03 PM
       Fraud (by Live The Dream [AZ]) May 9, 2019 9:11 PM
       Fraud (by Busy [WI]) May 9, 2019 9:46 PM
       Fraud (by Robert J [CA]) May 10, 2019 12:34 AM
       Fraud (by BRAD 20,000 [IN]) May 10, 2019 12:52 AM
       Fraud (by Jim In O C [CA]) May 10, 2019 1:18 AM
       Fraud (by WMH [NC]) May 10, 2019 6:33 AM
       Fraud (by Barbara [VA]) May 10, 2019 6:43 AM
       Fraud (by S i d [MO]) May 10, 2019 8:13 AM
       Fraud (by Landlord ofthe Flies [TX]) May 10, 2019 4:26 PM
       Fraud (by Lucy [IN]) May 10, 2019 4:28 PM
       Fraud (by Lucy [IN]) May 10, 2019 4:29 PM
       Fraud (by RathdrumGal [ID]) May 12, 2019 11:08 AM
       Fraud (by John... [MI]) May 12, 2019 7:11 PM
       Fraud (by John... [MI]) May 12, 2019 7:12 PM
       Fraud (by Small potatoes [NY]) May 12, 2019 7:13 PM
       Fraud (by Robin [WI]) May 12, 2019 9:56 PM
       Fraud (by John... [MI]) May 13, 2019 8:17 AM
       Fraud (by John... [MI]) May 13, 2019 8:18 AM
       Fraud (by Jeffrey [VA]) May 13, 2019 12:53 PM
       Fraud (by Webmaster Rick [CA]) May 13, 2019 2:05 PM
       Fraud (by John [MI]) May 14, 2019 1:23 PM

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Fraud (by Jason [MI]) Posted on: May 9, 2019 4:19 PM

Never had fraud on credit card before an with seeing info on here anyone else cc get charges on it? My card just texted me 10 min ago an cancelled it.. Now fun starts of having to replace all cc numbers on autobill

Fraud (by Jason [MI]) Posted on: May 9, 2019 4:20 PM

Had 1 company do 236 an one 235

Fraud (by Landlord ofthe Flies [TX]) Posted on: May 9, 2019 4:40 PM

Happened to me before too. Tragically, first time it happened to me, it was one month after I setup ALL of my autopay accounts with that card.

I got smart after that. I now use credit card companies that issue unique credit card numbers with each card they issue on the account. They all show up on the same bill so it's no big deal.

Have your credit card company issue you an extra card on your account that has a unique number. Use that credit card for autopay accounts only. Keep it in the safe and never use it for ANYTHING else. No online shopping, no gas, nothing. By only using it for autopay only, the likelihood of that credit card number getting stolen is highly unlikely.

Fraud (by Deanna [TX]) Posted on: May 9, 2019 4:44 PM


Fraud (by Jason [MI]) Posted on: May 9, 2019 4:45 PM

Good idea. Will do

Fraud (by Steve [MA]) Posted on: May 9, 2019 6:47 PM

I have had it happen several times in the USA on one of my cards & twice in Italy on my daughter's card. The only time it was a real pain was when we had to get her a new card while she was still in Italy. Now whenever we or she travels out of the country we make sure to bring a backup card that can be activated 24/7 with just a phone call.

My primary CC is with Citibank. Every Monday morning I get an Email with my outstanding balance. They have been great about sending an Email, a text or voice mail whenever anything unusual shows up.


Fraud (by razorback_tim [AR]) Posted on: May 9, 2019 7:01 PM

I've had it happen several times. The first around 15 years ago after a trip to Vegas. I've never had to pay but it is a pain. The last time was on an AMEX and they still allowed recurring payments to go through on the old card. --70.178.x.xx

Fraud (by Kurt [MI]) Posted on: May 9, 2019 7:50 PM

Yes, I had a card that I used to purchase items from this site get fraud charges on it 3 days ago. Closed down that card.

Only a $5 charge and should be reimbursed within a week.

Fraud (by AllyHM [NJ]) Posted on: May 9, 2019 9:03 PM

Yes a few years ago I found a charge from Lands End where I don't show. So I called them and I gave them my CC number and they were able to give me the name of the person who made the fake charge. I gave it to the police and a friend of mine did something and found his photo. His name is Mathew Robinson. I got his address to here in NJ. So my card removed the charges but I am still thinking that somehow they charged me thinking that I knew the person because I gave them his name. Don't do that. I was never called as a witness so I don't know if anyone caught him. I think he got my card number because I was buying some supplies from a NJ company and reading someone my card number. I still shop there but use PayPal and they have a better order page now.

Fraud (by Live The Dream [AZ]) Posted on: May 9, 2019 9:11 PM

You have to really watch for credit card skimmers these days. They have new ones now that fit completely inside the pumps and use bluetooth to send your info to someone's nearby phone or tablet. They still have to get your pin by sight I think.

Watch for people just hanging out at gas stations messing with their phones. We've had people hit twice in recent weeks in my town.

They have even set skimmers in card machines on the counters in businesses. They distract the clerk, slip the gizmo inside then leave.

Fraud (by Busy [WI]) Posted on: May 9, 2019 9:46 PM

That’s a good idea, LLOF.

Fraud (by Robert J [CA]) Posted on: May 10, 2019 12:34 AM

This week Citibank found a charge on my credit card from another country. So they sent me an alert. There were two charges for hundreds of dollars. They cancelled and reissued me a new credit card. --47.156.xx.xx

Fraud (by BRAD 20,000 [IN]) Posted on: May 10, 2019 12:52 AM

A few years ago the stats showed restaurants as the leading source of card copying, when the waitress takes your card "to the back" and returns it several minutes later.

My cards re with Capital One. They watch closely and have protected me many times.

I have multiple cards with different numbers that I use in different ways.

-BRAD. Used for online purchases. (first choice is PayPal) Stays in the desk.

-BRAD 20,000. Used for recurring fees such as subscription services like SimpliSafe. Deskbound.

-BRAD Props. Used for repair/rehab materials. In wallet.

-BRADLEY. Personal purchases. In wallet.

When a fraud alert freezes a card I know which card AND I still have 3 more to continue doing business.


Fraud (by Jim In O C [CA]) Posted on: May 10, 2019 1:18 AM

In December I had two charges totaling over $8600 on my credit card. When I receive the notice at 11 PM I called to advise these were fraudulent and they were reversed. Without a notice I would’ve found out when I receive my next months statement or I was maxed out as far as credit.

Fraud (by WMH [NC]) Posted on: May 10, 2019 6:33 AM

Both of my personal cards were compromised this week. Both hackers were from Saudi Arabia. The CC companies overnighted me new cards. DH's cards weren't affected as our CC companies issue different numbers on different cards, as noted above.

Fraud (by Barbara [VA]) Posted on: May 10, 2019 6:43 AM

The only credit card fraud I have had so far is a postal employee stole the checks my credit card sent (the use these now and get 0% for so many month ones). Fortunately I was in the hospital when she used them so it was semi easy to dispute. Also, being a postal employee I guess they take that super serious...she is in jail. I believe she also took they mayors checks too. So that probably had some weight in her being prosecuted.

Fraud (by S i d [MO]) Posted on: May 10, 2019 8:13 AM

Yep, it happens. I got hacked last week. My bank caught it within 10 minutes and froze the card, sending me a text alert and I replied "NO" to the authorize charge request. Fortunately, it was only $1...they were testing it to see if it was a working card.

No worries, although a bit of a hassle. Just went to the bank and got a new one. Took 5 minutes. Btw, this was on a Debit Card....for those who might think debit cards are less secure than credit cards.

Zero liability, instant refund. Very pleased!

Also, a good reminder to consider ID theft protection. We use Zander Insurance. $1 million plan costs my family for $12.90 a month. If covers all forms of ID theft including non-financial issues like Social Security fraud, tax filing fraud, hospitals when someone checks in under your name, tired secretary down at the po-po headquarters who fat-fingers you SSN into a criminal data base, etc. They assign you a case worker to clean up all the messes for you and correct the records, which in some cases takes months of calls and letters.

Fraud (by Landlord ofthe Flies [TX]) Posted on: May 10, 2019 4:26 PM

Forget ID Fraud insurance. You're best defense is installing a CREDIT FREEZE with the three credit bureaus. It prevents anyone from running a credit check and that prevents anyone using your ID to get new credit cards issued.

The second line of defense is to install alerts on all your credit cards to report any transaction larger than $1. Those alerts come to me about 1-2 minutes after the transaction takes place.

Fraud (by Lucy [IN]) Posted on: May 10, 2019 4:28 PM

Had ours used at a gas station in Miami. Around here all gas stations ask for your zipcode. I thought the number was skimmed at a gas station but now I'm not sure. Anyway, card was cancelled. Pita to wait for a new card when it is also my Sam's club card. btw, the lady at the cc company said DON'T use it INSIDE the store at the gas station. I thought that was the safer option. I guess not.

Fraud (by Lucy [IN]) Posted on: May 10, 2019 4:29 PM

good tips LLofF

Fraud (by RathdrumGal [ID]) Posted on: May 12, 2019 11:08 AM

My bill pays are all set up through my bank, linked to my checking account. No credit cards needed. My CITI credit card has the fraud alert set on it, where they will text me when an unusual is trying to go through, and I need to approve the charge.

Fraud (by John... [MI]) Posted on: May 12, 2019 7:11 PM

The number of people on this forum that have had their cards charged fraudulently within the PAST WEEK is extraordinarily high. That seems a little concerning to me...


Fraud (by John... [MI]) Posted on: May 12, 2019 7:12 PM

Especially after we'd just had a site hack. Hopefully it is all just coincidence -- but, again, it just seems really weird that a BUNCH of you that are regulars here have had your credit cards get charged fraudulently within the past week or so.

- John...


Fraud (by Small potatoes [NY]) Posted on: May 12, 2019 7:13 PM

My cc company froze my card after I used it at the gas station by the thru way. So I don't go there anymore. Recently it was used by someone on a dating site 3x.they froze it and changed my #.

Fraud (by Robin [WI]) Posted on: May 12, 2019 9:56 PM

John, you can post on this site from now to infinity, and the only personal information that a hacker could get from you would be your IP address. It's an artifact of the data. Nobody is reporting that they DIDN'T get hacked. Which I didn't, btw.

Fraud (by John... [MI]) Posted on: May 13, 2019 8:17 AM

Robin: We're not talking about PUBLICLY available information here. Hackers had some access BEHIND THE SCENES here recently. We have not been told how much access they had. They were able to modify source pages for this site in multiple places. They were able to inject cryptocurrency-mining scripts that use your PC to mine crypto whenever you visited the site.

So, they had access to more than just IP addresses. How much more access, we don't know -- because we haven't been told (and even Jeffrey or our webmaster might not know exactly how much access they had).

Note that this site had at least one page recently that was not secured with SSL -- and it wanted login and credit card information. They have fixed that once it was pointed out -- but the point is that, at one point very recently, this site was accepting non-secure credit card information AND was hacked. That's not a good combination.

So, once you take that information -- and then add it to the posts here that indicate that quite a few people that are regulars to this site have had their credit card information stolen within the past two weeks (at an alarming rate, IMO) -- then you have to start to wonder if there was some connection.

I'm not saying that their is. I'm saying that the NUMBER of users of this site that have had their credit card information stolen within the past 2 weeks is surprisingly and unusually high. That is, at least, suspicious.

- John...

Fraud (by John... [MI]) Posted on: May 13, 2019 8:18 AM

Typo: I meant: "I'm not saying that there is [a connection]."

- John...

Fraud (by Jeffrey [VA]) Posted on: May 13, 2019 12:53 PM

Some of the credit cards used to order a book or item through the online catalog system on this site (orders for books placed online and not by phone) were compromised when the server used for this site was recently breached. This breach did not however affect all type orders. The following type of orders were NOT compromised, including orders for credit reports (or other screening reports), download memberships, any phone orders or orders taken live at an event. None of those types of orders were compromised. We will be sending out email notifications imminently to the customers whose cards may have been exposed and we are taking the necessary precautions to deal with the breach according to the laws that cover these types of incidents. We recommend that you contact your credit card company and replace any credit card if you have used one to order a book or item through the catalog system on this site. --72.214.xx.xx

Fraud (by Webmaster Rick [CA]) Posted on: May 13, 2019 2:05 PM

To follow-up on Jeffrey's comments; you may have also noticed that currently the online catalog order system is completely off-line. (You can still place orders by phone, 1-800-950-2250). That is because we are in the process of completely revamping how online orders are processed so that credit card information will not be stored to eliminate future possibility of exposure. Jeffrey has asked me to make sure that moving forward our goal is to do all that we can to make the site a secure site in every way we know possible and you will soon be be seeing additional updates and changes on various parts of the site. And I continue to appreciate any comments, alerts and suggestions regarding the site be sent to me at Thanks!

Fraud (by John [MI]) Posted on: May 14, 2019 1:23 PM

I thank you guys very much for coming to us with that information. As I said, it seemed like a pretty big coincidence -- it is good to know that it was reasonable to be suspicious. And, again, I think it is very impressive that you immediately came forward and let us know that it had happened and are working to get it all resolved. Thank you both for your work here!

- John...

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