Difficult tenant
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Difficult tenant (by sam [TX]) Oct 9, 2018 1:12 PM
       Difficult tenant (by Richard [MI]) Oct 9, 2018 1:51 PM
       Difficult tenant (by S i d [MO]) Oct 9, 2018 2:10 PM
       Difficult tenant (by Vee [OH]) Oct 9, 2018 4:49 PM
       Difficult tenant (by DJ [VA]) Oct 9, 2018 5:02 PM
       Difficult tenant (by Robert J [CA]) Oct 9, 2018 7:53 PM
       Difficult tenant (by myob [GA]) Oct 10, 2018 4:25 AM
       Difficult tenant (by Blue [IL]) Oct 18, 2018 11:37 AM

Difficult tenant (by sam [TX]) Posted on: Oct 9, 2018 1:12 PM

I have a tenant who has delayed repairs to my property by not answering 4 request to allow my handyman to fix a small leak in the kitchen sink and then complained about her water bill. She requested last week to be released from the lease and I sent her a certified letter allowing her to be released, now she wants assurance that her deposit will be returned if she leaves. I told her it dose not work that way ,I need to make sure sure my property if returned in the same conditioned as when you rented it before I will return your deposit. Any other advise on how to handle this difficult tenant. Thanks --24.155.xxx.xxx

Difficult tenant (by Richard [MI]) Posted on: Oct 9, 2018 1:51 PM

Don't request! Tell tenant repairs will be done at xxx time. Go and do them. Take a witness.

If tenant is there and gives trouble, call cops on her. Odds are she will go apoplectic and be raving when they show up. Keep your cool and be professional. With luck they will take her downtown, especially if she assaults you. --23.121.xx.xxx

Difficult tenant (by S i d [MO]) Posted on: Oct 9, 2018 2:10 PM

Hi Sam,

This is gonna sound brutal, but if you want to know what I'd do....

Time to step in front of a mirror and say the following words: "The LAND LORD is in charge; the TENANT is NOT!" Repeat 10x or as often as necessary until you BELIEVE it.

Why am I harping on that? Because so far the tenant has been in charge!

First incident: She TOLD YOU you couldn't come to YOUR property and fix it. Nope. Should have posted notice to enter, then entered. If she refused entry in person, you document the incident, issues a Cure or Quit if required by your state, give her a second chance, and if she fails again then you evict her for violating the lease.

Second incident: She TOLD YOU that she wanted out of the lease, and you let her out with no compensation for your lost income or the deal you both agreed to.

She's been up to bat twice (five times technically) and has hit a grand slam each time. Is there any doubt as to why she believes she gets to make the rules? ;-)

Time to take charge. Send tenant a letter: "Your lease is scheduled to end (fill in the date). Please have all personal property removed on or before NOON on that date and leave keys on the kitchen counter. Failure to return full possession of the premises by this date and time may result in hold-over charges. Your security deposit will be returned in compliance with the Statutes of the State of TX. Any questions may be directed to the management in writing at (fill in your address). Sincerely, The Manager"

Then ignore phone calls, texts, etc. All communication from now on is in writing only, and you will follow thru with everything your letter said. Period.

The LAND LORD is in charge; the TENANT is NOT! -Aldo's rule --173.20.xxx.xxx

Difficult tenant (by Vee [OH]) Posted on: Oct 9, 2018 4:49 PM

Regarding the deposit, advise her you must follow the law and that likely means no refund until the unit has been inspected in daylight including checking all the water fixtures for free flowing drains. Do you have an early termination fee she could pay (normally 1 1/2 times rent value) then you would not go to court for the remaining months but damages will be deducted just like any other tenant who leaves with busted doors, trims strips, windows and these type problems. --76.188.xxx.xx

Difficult tenant (by DJ [VA]) Posted on: Oct 9, 2018 5:02 PM

Yup, what Sid said - he is absolutely right! --68.10.xxx.x

Difficult tenant (by Robert J [CA]) Posted on: Oct 9, 2018 7:53 PM

I had a difficult tenant who complained about every little thing but when I showed up to effect the repairs (I'm a licensed contractor), he'd refuse my entry saying it wasn't important. The next day he'd complain it's still not fixed.

So when I show up for an agreed repair and the tenant won't let me in, I fill out and Post on their Front Door a "24 Hour Notice to enter the property". I also hand them a copy. I tell them if they let me fix it now I won't have to return the next day. Half of the time they will change their mind and let me in. Sometimes no.

So the next day, when I show up, I carry with me an extra set of locks. Why? Because about 1 in 10 tenants will then change the locks on me so I can't get in. I will drill the lock out, enter, do my repairs and install a new lock on the door. I will then put the keys in a lock box on the door handle and leave a tenant a note. If you need to get into your apartment, please contact me with $35 for the new locks. Otherwise sleep on the park bench until tomorrow morning at 8 AM when I will show up with you new set of keys. --47.156.xx.xx

Difficult tenant (by myob [GA]) Posted on: Oct 10, 2018 4:25 AM

REDUNDANT-- using tenant and difficult in same sentence. --99.103.xxx.xxx

Difficult tenant (by Blue [IL]) Posted on: Oct 18, 2018 11:37 AM

I always give 24 hr notice, but happened that I was working on one side of the duplex touching up the waterproofing paint, and while I had it out, wanted to do the other side's too. Texted her, apologizing for the last minute notice and asked to enter and do the touch up. She said "no, I want to be there when are working."

My response was, "OK, but I am busy the rest of this week so it will be another time"

Finally had time, gave her 36 hour notice and simply stated "I will be working in your basement on X". No more asking with this one. There is nothing in the basement, she just wants to control the situation. Nope. We work on my schedule, not yours. --66.128.xx.xxx

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