Unit floods (by Pam [MT]) Nov 17, 2009 7:54 PM|
Unit floods (by Jason PA [PA]) Nov 17, 2009 8:01 PM
Unit floods (by Steve [MA]) Nov 18, 2009 4:02 AM
Unit floods (by billy [MA]) Nov 18, 2009 7:09 AM
Unit floods (by ST [ID]) Nov 18, 2009 12:56 PM
Unit floods (by Reid [KS]) Nov 18, 2009 2:07 PM
Unit floods (by Virden [OH]) Nov 18, 2009 6:11 PM
Unit floods (by 574-Brad [IN]) Nov 19, 2009 6:02 PM
Unit floods (by Pam [MT]) Posted on: Nov 17, 2009 7:54 PM
State Specific Question About: MONTANA (MT)
new tenants moved into my basement apt and a week later the main sewer line backs up into bathroom and floods (~1in) into bathroom. I have it all fixed within 8 hrs. Should I give them a break on rent or anything else - or is that just an accident they must deal with. They did not have any propery damage.
Unit floods (by Jason PA [PA]) Posted on: Nov 17, 2009 8:01 PM
I would not give them any breaks for this. If they could not use water for a very long time then I probably would.
You responded fast. --98.111.xxx.xxx
Unit floods (by Steve [MA]) Posted on: Nov 18, 2009 4:02 AM
You are certainly not required to give them anything. However I would give them a gift certificate for some pizza or similar food as a way of saying thanks for putting the inconvenience.
You might also suggest that they get renter's insurance.
Unit floods (by billy [MA]) Posted on: Nov 18, 2009 7:09 AM
maybe a pizza cert or restaurant cert..u can bet they are not happy people.at least u got it fixed quickly.maybe suggest renters ins as suggested by Steve. --208.58.x.xx
Unit floods (by ST [ID]) Posted on: Nov 18, 2009 12:56 PM
You aren't required by law to do anything other than fix in timely manner, particularily since no prop damage. If they are good tenant,- I would certainly give them something. Small break in rent or gift cert. Keep them happy & you happy! I would also suggest renters ins. --24.117.xx.xx
Unit floods (by Reid [KS]) Posted on: Nov 18, 2009 2:07 PM
You got it taken care of in what would be record time here and as you said nothing was damaged . That should be all there is to it. --70.245.xxx.xxx
Unit floods (by Virden [OH]) Posted on: Nov 18, 2009 6:11 PM
Advise them you might not be so quick next time, 8 hrs is amazing fast - thank all your help for helping with this one. --66.72.xxx.xxx
Unit floods (by 574-Brad [IN]) Posted on: Nov 19, 2009 6:02 PM
They are very lucky you fixed so fast. I would have ripped the carpet out and cleaned the mess up same day, but it might have been a week or two finishing up.
A couple months ago one of mine went without electric for one day, and water for two days. --66.228.xxx.xxx