I just tried sending money via Pop Money and they suspended my account since it was the first time sending money. A similar thing occurred with Zelle, but the big difference is that a phone call to the bank resolved the issue in minutes. It will take Pop Money three days to resolve, not to mention I was on hold for 10 minutes before talking with someone.

I can't begin to imagine the nightmare collecting rents this way. Scratch this method off the list. For now, rooming house tenants will need to deposit at the bank or use Zelle until I come up with another method. My lesson here is the vette all of these services prior to attempting to implement.

When I had my tenant with Chase QuickPay, I had to sign up, and QuickPay did a few trial back-and-forths with, like, three cents or twelve cents or something like that, to get us started. Then after the trial deposits/withdrawals were verified as having gone through correctly-- which took about three days to do so-- he could proceed to send me the full rental amount through QuickPay on a regular basis.

I think QuickPay eventually combined with Zelle.

Hello,

I've never tried to send money via Pop$, but three of my tenants use it successfully to deposit their rent.

Deanna--Pop did the same thing with the bank accounts. I then added a debit card so I could send money to one of my kids. They verified the debit card via text. Once I sent the money, they suspended the account. Up to that point, I had no problem as I figured that would be resolved quickly. Where the problems began were the 10 minute hold with customer service and then the 3 days for someone to get back to to unlock the account. Also, with Pop money, you don't get the money until you grab it and deposit it into linked accounts. Until you do that, the transaction can be cancelled. If a tenant encountered the same thing sending for the first time initially, that's very problematic. The only way I would allow a tenant to use is to send me a small amount several days in advance of the rent so they could be verified. Secondly, I would have to require that they use a debit card. The money is good in one day with a debit card and there's a three day delay with a bank account. Not all debit cards work with the system, so a test send with tenants would be absolutely be necessary to avoid late rent. I'm going to tell anyone using this option to setup a test send to me of $ 5 that I will subtract from their rent and require this test be completed 7 days prior to the rent due date before I will allow them to use it. It's a complication that I didn't anticipate and one that did not come up with Zelle. Moreover, with Zelle, the receipt of the money is instant.

I use Google Pay. No problems, thus far.

Pop Money is free with my Credit Union, however the amount limit was not high enough for monthly rent amounts.