Lauren,
This is a quiet downward spiral that continues to erode away the value of your investment and eat into your checkbook. A little scrape here, a rub mark there, chip, dent, nick...After a few years you turn around and say "Why does my rental look so run down?" and "Why are my turnover costs so high?"
This is a grey area that will drive a LL batty and does ruin profit.
Wear and tear is a term people use to justify abuse or landlords use to justify not "bothering" the resident to pay for the damage they created. My vinyl kitchen floor is 30 years old and still looks great. (Wifey wants a style and color upgrade!) WE painted 25 years ago when we moved in and it still looks fine. Renters CAN live in a home for years without damaging or leaving marks
Flooring is made to last many years so ANY damage is damage by the resident.
Top 5 Landlord Mistakes inlcudes not holding residents accountable. Our lives became sooo much simpler and stress free when we decided to hold residents accountable for the damage they do to our houses. Our homes are in better condition and rent faster.
First we make the home perfect. EVERYTHING fixed. Nothing wrong.
Then my lease is clear and operating procedures are clear: return the home in perfect condition - NOTHING for management to repair or clean. We charge $50 per hour to clean. The lease has a full page, 2 columns of Standard Cleaning and Repair Costs at REPLACEMENT COST so no one is surprised and it holds up in court.
Ideally and often we charge for a new replacement. With Allure we can cut out an area and replace it. WIth a broken door we will charge for the replacement (legit and good with court) but find a way to repair it or cover the hole with a mirror or corkboard.
Back to your situation: I would have charged the first res a REPAIR fee for the damage they created. I'll charge THIS res for more repair. With the 2 I should have the funds to replace it.
That fact your new res accepted the worn floor is irrelevant to the damage already done. Sure you found someone to take the floor but your house is worth less than before. In fact *I* consider this a bad sign that someone does not care and is willing to accept damaged goods. Expect more damage. You may have accepted less in rent because the previous residents left you with damage, devaluing the rent value of your investment.
This is one reason I got rid of carpet - a single stain or cigarette burn in the middle of the room is tough to repair and it cheapens the perceived value of the entire house. Rolled vinyl is next to impossible to repair, so one gouge makes the entire kitchen look bad.
Only YOU can keep your business profitable by staying strong and sticking to the lease. Don't be shy about charging because THEY KNOW they left damage for you to clean up.
BRAD
--68.50.xxx.xxx